Job Description

About Us

We are a leading third-party utility billing and submetering company, specializing in water and sewer billing for multifamily apartment communities, condominiums, manufactured housing parks, and retail centers. Our mission is to provide accurate, transparent, and efficient billing services while delivering an exceptional experience for both property managers and residents.

Position Overview

We are seeking a highly organized Administrative Assistant / Data Entry Clerk to join our team. In this hybrid role, you will handle general office administration tasks as well as assist with maintaining and inputting data into our systems. The ideal candidate will be detail-oriented, efficient, and capable of multitasking in a fast-paced environment.

Key Responsibilities

• Answer and direct phone calls and emails.
• Schedule and coordinate appointments, meetings, and events.
• Manage office supplies and assist with ordering as needed.
• Prepare and proofread documents, reports, and presentations.
• Assist with filing, data entry, and record-keeping.
• Maintain organized and efficient office systems, both digital and physical.

• Accurately input and update data into company systems (including billing, accounts, and customer databases).
• Verify data for completeness and accuracy.
• Generate and maintain various reports related to data entry and billing.
• Assist with document preparation and organization for audits and compliance reviews.
• Handle confidential information with discretion and integrity.

• Work closely with other departments (Billing, Customer Service, Operations) to ensure accurate data entry and timely information flow.
• Assist in organizing and preparing reports and documentation for management and other departments.

Qualifications

• 12 years of experience in administrative or data entry roles.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook); experience with CRM or billing systems a plus.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks efficiently and meet deadlines.
• Excellent communication skills (both written and verbal).
• Ability to maintain confidentiality and handle sensitive information.
• High school diploma or equivalent required; associates or bachelors degree preferred.

Compensation & Benefits Pay

• $18$22 per hour (depending on experience)
• Health, dental, and vision insurance
• 401(k) plan with company match
• Paid time off and holidays
• Schedule: Monday through Friday, 9:00 AM 5:00 PM

Key KPIs for This Role

• Accuracy rate of data entered into systems.
• Timeliness of completing administrative and data entry tasks.
• Efficient management of office supplies and resources.
• Internal customer satisfaction (collaboration with other departments).

What Success Looks Like

• Data entry tasks are completed on time with minimal errors.
• Administrative support functions run smoothly, ensuring that the office operates efficiently.
• Positive feedback from departments for timely and accurate data management.

Job Type: Full-time

Work Location: Hybrid

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