Job Description

Bell Valet Attendant, Full Time

Job Category: Other

Requisition Number: BELLV006819

Location: King Kamehameha Kona Beach Hotel, Kailua-KONA, HI 96740, USA

Rate: $14/hour plus gratuity (Additional earning potential through group porterage, valet services, and assisting guests and employees.)

King Kamehameha Kona Beach Resort Courtyard by Marriott currently has an opening for a talented Full Time Bell Valet Attendant to share the aloha spirit and strive to create a memorable guest experience.

Brief Summary of Job: Greets, welcomes, open doors and offers general assistance to guest on arrival and departure.

Essential Functions and Responsibilities of the job include but are not limited to:

• Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to guests.
• Communicate effectively with guests and fellow team members.
• Accommodate guests by making them feel welcome, informed, and cared for during the entire length of their stay.
• Greet arriving and departing guests with a smile and aloha and thank guests with genuine appreciation.
• Open vehicle doors and offer assistance to guests arriving at the Hotel.
• Park and retrieve cars for guests.
• Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic.
• Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors.
• Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval.
• Inform guests about hotel features and amenities, as well as local attractions; and satisfying special requests whenever possible.
• Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events.
• Maintain and understand special guest programs and franchise related programs.
• Find solutions quickly, and confidently address and resolve guest concerns.
• Provide assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and hotel.
• Perform other duties as assigned, requested or deemed necessary by management.

***Management retains the discretion to add or change the duties of the position at any time.***

Knowledge/Education/Experience: Valid driver's license and an abstract of traffic record indicating no moving violations on record. Minimum one year experience as a bell valet attendant operating vehicles with manual and automatic transmissions required. Ability to speak multiple languages preferred. High school or equivalent education.

Skills/Abilities/Other Requirements: Must be able to communicate in English with guests, management and team members to their understanding. Ability to provide legible written communications. Ability to compute basic mathematical calculations. Ability to prioritize, organize and make good judgments. Dependable.

At King Kamehameha Kona Beach Resort Courtyard by Marriott, caring for people and the community is part of who we are. Our comprehensive employment package varies by position, but may include:

• Competitive Pay
• Employee Explore Travel Program: Hotel room discounts at over 30 Marriott brands and over 7,000+ Marriott hotels around the world, including 34 Hawaii locations
• 20% Discounts globally on food and beverages and in-room dining at Marriott Worldwide locations
• Friends & Family Travel Program at Marriott Worldwide locations, including 34 Hawaii locations
• Special discounts on several different vacation ownership options offered through Marriott Vacations Worldwide
• Sense of place and culture
• Paid company holidays and other paid time off (vacation, sick, birthday)
• Medical Insurance
• Free Dental Insurance
• Free Life & Temporary Disability Insurance
• Attractive Pension/Retirement Plans
• Monthly Wellness Event
• Reward & Recognition
• Free hot meal each shift worked prepared by our Culinary Ohana
• Free employee parking directly on-site in hotel parking lot each shift worked
• Dry cleaning allowance/ free laundering of employee uniforms
• Other employee shopping and spa discounts
• Learning & Development Opportunities through Marriott Global Source, Pacifica Hotels University and MORE!

Mahalo nui loa for exploring your career options with our King Kamehameha Kona Beach Resort's ohana!

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