We are looking to fill a Mostly Remote Business analyst contract role in Harrisburg, PA.
Mode of Interview: Webcam and In person
Work Arrangement: Mostly Remote
Skills and Experience:
Required
Knowledge of digital accessibility and disability inclusion
Knowledge of regulations related to digital accessibility (e.g., Section 508, ADA)
Knowledge of the Plain Writing Act of 2010 and other regulations related to content accessibility
Knowledge of WCAG 2.1 AA requirements to content authoring and production
Knowledge of web technologies (e.g., HTML, CSS, JavaScript)
Required 5+ years
Experience working with development teams
Experience testing and supporting responsive design web applications
Experience testing and supporting Cloudhosted technology services
Experience testing and supporting applications
Experience testing and supporting web services
Experience in authoring system and technical documentation, diagrams, and other artifacts in support of customer service and delivery of technology solutions
Required 3+ years
Experience in the development and delivery of training content and materials
Experience in production support operations including triage, root cause analysis, and communications
Preferred 1+ years
Experience creating accessible content plain language and clear and structured content, and providing alternatives as needed
Experience creating content that reflects diversity and inclusion
Experience using accessibility evaluation tools and frameworks (e.g., WAVE, Developer Tools, Accessibility Inspector)
Experience using assistive technologies (e.g., VoiceOver, JAWS, Dragon Naturally Speaking, ZoomText)
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