Job Description

Coding Project Coordinator

The Coding Project Coordinator supports coding projects by working closely with coding management and teams to develop workflow documents for training and standardization and monitor project metrics. This role ensures all project documentation and reports are maintained and easily accessible to team members. As a collaborative communication liaison, the coordinator facilitates engagement between coding teams and leadership, focusing on efficient project delivery. This role will be responsible for organizing and documenting team meetings and follow-ups to enhance operational efficiency. The Coding Project Coordinator will perform administrative tasks to support seamless project execution and team success.

Essential Responsibilities:

• Serve as a point of communication managing information flow between Team Leads, Coding Managers and leadership
• Liaise with coding teams to ensure completion of day-to-day staffing activities.
• Collaborate with the manager to serve as a liaison between corporate and clients, ensuring start date targets are met and promptly addressing any issues that may arise.
• Maintain project-related paperwork by ensuring all necessary materials are current, properly filed and stored electronically.
• Schedules and coordinates meetings with clients and stakeholders.
• Records and distributes meeting minutes timely to designated stakeholders.
• Work alongside Coding Managers as needed to provide support during client-facing calls, assisting in the development of effective workflow documents for training and standardizing processes across projects.
• Help Monitor and provide updates on project progress and, when necessary, adapt scope or timeline to achieve optimal results, tracks overall progress and achievement of milestones; report out to project stakeholders.
• Assist with creation and scheduling of IKOM materials.
• Organize and document IT issues to ensure timely resolution.
• Take and distribute meeting notes.
• Maintain and update client project rosters.
• Provide assistance with dashboard updates and maintenance.
• Track and manage laptops and other tech assets.
• Perform tech checks to ensure functionality.
• Update welcome emails and call information for new clients.
• Gather, organize, and ensure forms are completed for access.
• Assist with creating reports
• Ensure all relevant documents are properly filed in PS folders.
• Maintain anticipated schedules for staff to track coder productivity and status.
• Support tracking of staff time-off requests.
• Help train and support coding team leads
• Asist in the creation of continuing education programs for coders. Update quick code/quick coach resources.
• Develop additional educational materials to enhance coder knowledge.
• Track coding productivity and quality reports. Find any coding trends and provide education to correct the trends
• Document coder scores and speed to track continued quality and production standards
• Track remediation to ensure it is occurring as needed.
• Monitor team productivity, quality and project metrics.
• Trend Identification: Identify coding trends and provide corrective education.
• Serve as a third tier to resolve auditing disputes between coders and auditors.
• Ensure adherence to all HIPAA regulations.
• Hold coding meetings with consultants as needed to ensure continued communication and maintain high performance
• Provide additional administrative support as needed.

Required Skills and Experience:

• Bachelor’s degree in Health Information Management, or related field preferred.
• Certified Professional Coder (CPC) or Certified Risk Adjustment Coder (CRC) required.
• AAPC certification strongly preferred.
• 2-4 years of previous experience in project coordination or Coding Lead role is highly desirable.
• Strong analytical thinking and problem-solving skills; able to dissect a project and reassemble more strategically.
• Advanced listening skills with the ability to adapt course of action based upon new developments.
• Excellent written and verbal communication skills.
• Strong negotiation skills; able to find common ground and effective solutions.
• Experienced in managing challenging interactions and fostering positive outcomes.
• Exemplary customer focus, with an ability to establish credibility and rapport quickly.
• Ability to work collaboratively with colleagues and clients, establishing and maintaining effective working. relationships.
• Strong time management skills.
• Ability to drive tasks forward to completion.
• Demonstrates resiliency, shows initiative, driven, persistent.
• Strong organization skills; able to keep track of high-volume tasks.
• Self-motivated with an ability to work independently.
• Track record of successfully delivering against assigned goals within a given deadline.
• Microsoft Office (Word, Excel, Outlook, PowerPoint) with advanced Excel skills.
• Ability to work independently and manage multiple tasks and priorities in a fast-paced environment.

Aside from a benefits package that is a cut above the rest, you will gain access to award-winning company culture. Want to see for yourself?

At CSI Companies, we leverage our deep industry expertise to deliver innovative workforce and technology solutions to clients across the U.S. From our dynamic headquarters in Jacksonville, Florida, our collaborative and forward-thinking team is always focused on finding the right solution to fit your workforce goals.

With CSI, you will gain access to….

• Healthcare coverage plus HSA matching.
• Participation in 401(k) retirement plan.
• Onsite corporate gym with wellness challenges along with incentives & rewards for participation
• An award-winning corporate culture.

CSI Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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