Customer Care Representative Job at Joyce Meyer Ministries, Fenton, MO

dWtOUVRDeklScWIrbGFsa2xvaWxBUEJuL2c9PQ==
  • Joyce Meyer Ministries
  • Fenton, MO

Job Description

Join to apply for the Customer Care Representative role at Joyce Meyer Ministries .

1 week ago Be among the first 25 applicants

Are you interested in helping people connect with information and resources that equip them with Christian Principles to enjoy everyday life? Do you enjoy working in a fast paced dynamic environment? We have an exciting position to share. This is a wonderful opportunity to join our mission to Share Christ Love People by providing excellent service to the friends and partners of Joyce Meyer Ministries by processing resource orders, answering prayer calls and providing resource information with an emphasis on competency, courtesy, compassion and consistency.

We continue to create and innovate new ways to promote unchanging truth of the Gospel of Jesus Christ. We help those who are hurting in practical ways that make a difference.

The ministry has 5 Core Values. They are Love, Faith, Unity, Excellence, and Integrity. Joyce Meyer Ministries believes that you and your family are important. We believe that when you know you are valued, you help to make Joyce Meyer Ministries a better place to work and ensure a positive environment that supports the mission to Share Christ | Love People.

Responsibilities


  • Builds lasting relationships with friends and partners
  • Understand and strive to meet or exceed customer care metrics
  • Engages in active listening, both verbal or written, and responds accordingly with efficiency and accuracy
  • Respond to written communication and verbal responses over the phone
  • Maintains knowledge of our resources, current and past campaigns via tools provided
  • Ability to enter data with speed and accuracy


Qualifications
  • Proficient with Microsoft Office 365 Outlook, Word, Excel
  • Knowledge of contact center software helpful
  • Customer service experience preferred
  • Agile professional with ability to juggle multiple priorities
  • Ability to work independently with minimal direction
  • Ability to work in a team environment and be detail oriented
  • Excellent verbal and written communication skills
  • Strong typing skills
  • Ability to learn new software & systems, technology and processes
  • Ability to remain calm in a stressful situation


Education
  • High school diploma


Weve Got You Covered With Perks
  • Mission-driven job that also pays
  • Medical Plan with no out-of-pocket premiums
  • Generous HSA contributions
  • Free Dental
  • Free long-term disability and life insurance
  • Wholistic Wellness Program
  • Employee Assistance Program for you and your family
  • 403(b) generous matching
  • Discount on ministry resources
  • Options to work from home with a hybrid work environment
  • Paid time off
  • Professional Development
  • Tuition Reimbursement
  • Note: Please ensure you are utilizing the most current, updated version of your browser. Supported browsers include; Google Chrome (Latest version), Mozilla Firefox (Latest version), Microsoft Internet Explorer Version 11 and Microsoft Edge, as well as Apple Safari Version 9.0 and later.*



Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Religious Institutions

Referrals increase your chances of interviewing at Joyce Meyer Ministries by 2x

#J-18808-Ljbffr

Job Tags

Full time, Work at office,

Similar Jobs

Hummingbird Family Home Care

Private Caregiver Job at Hummingbird Family Home Care

 ...About the Job Hummingbird Home Care is hiring a reliable overnight caregiver for one-on-one private-duty care in a quiet home setting. This is simple, low-stress overnight work for a high-income private client, with no facility environment or heavy workloads.... 

The Mosaic Company

Spanish Language Interpreter Consultant Job at The Mosaic Company

 ...project-based role with benefits. Position Overview The Spanish Language Translation Consultant (SLTC) will provide essential...  ...communication between Qualified Evaluators (QEs), yard staff, and Spanish-speaking crew members. Provide accurate, real-time interpretation... 

LePort Montessori

Montessori Assistant Teacher- All Ages Job at LePort Montessori

 ...Education Group is a multi-brand education network of superior private school institutions spanning infant care through high school. The...  ...joyful learning and continuous growth for both our students and teachers, offering opportunities to grow professionally within a... 

Genuine Search Group

Construction Project Manager Job at Genuine Search Group

 ...Project Manager Ground-Up Construction | Dallas, TX A well-established general contractor in the DFW area is seeking a Project Manager with ground-up construction experience to join their team. This role focuses primarily on ground-up retail projects , with additional... 

Nexus Staff Inc.

Accountant 2 Job at Nexus Staff Inc.

 ...Job Title: Accountant 2 Employment Type: Contract Work Hours: 40 hrs./week Work site: 100% On Site Location: The City...  ...Temp to join its Revenue Accounting team. In this role, the temporary employee will support key accounting functions, including bank...