Customer Service Associate - 2nd Shift Job at Nebraska Medicine, Omaha, NE

dWtKV1NTREdScUgwbEt4dG00bWxDZk5rL2c9PQ==
  • Nebraska Medicine
  • Omaha, NE

Job Description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift:
Second Shift (United States of America)

***** Must live in Nebraska or Iowa ****

Customer Service Associate - 2nd Shift

Shift Details:

20 hrs/wk

3pm - 11:30pm & Rotating Weekends

Training is 6 - 8 weeks All Shifts

Once training is complete, this position can be done in the office, work from home, or a hybrid of part time remote and part time in the officeIf working from home, you may need to come in for team/department meetings, etc.

Why Nebraska Medicine :

Our shared values reflect who we are and why we're here and include, Innovation, Teamwork, Excellence, Accountability, Courage and Healing.

•Competitive Benefits including retirement match contribution, PTO accrual, tuition reimbursement

•Lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care

•Forbes Magazine recognizes us in their list of American's top employers and the best employer in Nebraska

Provide the highest quality of customer service for patients and their families, physicians, employees, and general public who contact the Clinical Enterprise. Utilize department specific computer tools and database to accurately record and communicate to our internal and external customers.

Required Qualifications:

•Minimum of two years customer service experience to include working with multi-line telephone systems required.

•High school education or equivalent required.

•Ability to demonstrate customer relations skills and the ability to work under pressure while making sound decisions required.

•Demonstrate written and oral communication skills and the ability to problem-solve is required.

•Ability to maintain confidentiality is required.

•Must possess the ability to work independently and contribute to a team environment required.

Preferred Qualifications:

•Customer service experience in the healthcare environment preferred.

•Associate's degree in business, communications, marketing, or related field preferred.

•Proficient in Microsoft Word preferred.

•Bilingual, Spanish as a first/second language preferred.

•Knowledge of medical terminology preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status. Nebraska Medicine

Job Tags

Remote job, Shift work, Afternoon shift, All shifts,

Similar Jobs

Kimpton Hotels & Restaurants

Public Area Attendant Job at Kimpton Hotels & Restaurants

 ...and pool-area bathrooms clean. Dust, sweep, mop, vacuum all public areas and hallways. Clean elevator door and vacuum constantly...  ...orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count. Kimpton... 

BCG Attorney Search

Patent Attorney Job at BCG Attorney Search

Job Overview: A forward-thinking law firm seeks an experienced Patent Attorney with expertise in 5G and wireless standards. This role will contribute immediately to a developing 5G standards practice, working directly with innovative technology clients and pioneering projects... 

Ginas Tech Jobs

Junior Network Engineer - Work From Home Job at Ginas Tech Jobs

 ...Junior Network Engineer Work From Home We are currently seeking a Junior Network Engineer for a great work from home position. This opportunity is 100% Remote. Junior Network Engineer Responsibilities: We are seeking a talented and self-motivated Network Engineer... 

Wake Forest University

Start Gallery Manager, University Art Galleries and Collections Job at Wake Forest University

 ...Description SummaryThis position is responsible for the daily management and operation of stArt (Wake Forest University's student art gallery), including for the stArt.dt extension at Wake Downtown. This position actively collaborates with students and their faculty to... 

Napavalleywineacademy

CFO Job at Napavalleywineacademy

 ...accounting functions of the winery. A CPA, relevant Master's degree, and 10+ years of finance and wine industry experience are preferred. The CFO will manage the finance operational strategies by evaluating trends, establishing critical measurements, and managing the overall...