Customer Service (Full time in office and work from home $16-$20/hour) Job at Allied Health Agency, Pembroke Pines, FL

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  • Allied Health Agency
  • Pembroke Pines, FL

Job Description

Job Description

Job Description

Seeking a customer service sales team member with a positive attitude- in office and hybrid option is available

Pay rate: $16.00 - $20.00 per hour

SCHEDULE:

  • Mon. Tues. Weds. Thurs: 8:30 AM - 5:30 PM or 9 A.M. - 6 P.M.
  • Friday: 8:30 AM - 4:30 PM OR 9 A.M. - 5 P.M.
  • Sat. & Sun: OFF

CUSTOMER SERVICE SALES AGENT MUST:

  • Be able to Multitask
  • Be proficient in Google products (Gmail. Excel, Google Chat, Google Space)
  • Have phone and email etiquette
  • Be coachable
  • Be a team player
  • Live 20-30 mins commute from the office preferred but not required
  • Fluent in Spanish is a plus but not required

JOB RESPONSIBILTIES:

  • Communicating with customers and sales representatives.
  • Analyzing customer behavior.
  • Gathering information about customer complaints.
  • Developing aggressive retention strategies based on customer feedback.
  • Negotiating with customers to renew contracts and retain business relations.
  • Meeting with the sales team to propose customer retention solutions.
  • Writing and presenting customer behavior reports.
  • Building positive relationships with customers and business associates.
  • Sales and Health Insurance Experience a plus but not required

Job Tags

Hourly pay, Full time,

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