Customer Service Representative/Live Chat Agent FULLY REMOTE Job at Command Construction Industries, Remote

djBkU1RTSEJSS2Y3bGExbGtvdXBCUFpuK0E9PQ==
  • Command Construction Industries
  • Remote

Job Description

Summary:

As a call center representative, you will be supporting our client’s customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

What you will be doing: 

  • Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
  • Identify customer needs to ensure the customer is provided complete and accurate information.
  • Process required transactions via mainframe or web-based applications.
  • Submit research requests in a concise yet accurate manner.
  • Maintain a thorough knowledge of the company and client programs, policies, and technology.

People who succeed in this role have:

  • The ability to convey complex information in clear and concise terms to ensure customer understanding.
  • Strong work ethic.
  • Effective and accurate written and verbal communication skills.
  • Effective problem-solving skills.
  • Customer Service Experience.
  • Can navigate multiple applications and research solutions with ease
  • Love helping people and guiding them to the best solution for their issue
  • Are excited by innovative technology
  • Provide calm conflict resolution and problem solving for frustrated customers

What you get:

  • Full-time Employment with Benefits day one including paid Holidays.
  • Paid Training
  • Great Work Environment

Requirements:

  • Must be at least 18 years of age or older.
  • Must have a High School Diploma, or equivalent.

Job Tags

Holiday work, Full time, Remote job,

Similar Jobs

Fedex

Seasonal Package Handler Job at Fedex

**Job Description:** **Position Overview:** FedEx is seeking enthusiastic individuals to join our team as Seasonal Package Handlers. This role is crucial for ensuring timely delivery of packages during the peak holiday season. Full-time and part-time positions are available... 

D&V Home Design Center

Bookkeeper Job at D&V Home Design Center

 ...designers under one roof to give clients a seamless one-stop experience. Position summary Reporting to the President, the Bookkeeper owns the day-to-day accounting cycle for multiple concurrent construction projects and the companys retail showroom. Youll keep... 

ScionHealth

Registered Nurse, MedSurg, PRN Nights Job at ScionHealth

 ...apply today. About The Opportunity: Provides planning and delivery of direct and indirect patient care through the nursing process of Assessment, Planning, Intervention, and Evaluation. Develops nursing care plan in coordination with patient, family and... 

Leaf Home

Gutter Installer Job at Leaf Home

 ...YOU MUST CURRENTLY HAVE OR BE WILLING TO OBTAIN YOUR OWN GUTTER MACHINE LeafFilter the #1-rated professionally installed gutter protection system in America, as rated by leading consumer magazines. LeafFilter installed over $1.4 billion in 2023and is on pace to install... 

BALDWIN COUNTY PUBLIC SCHOOLS

Substitute Teacher Job at BALDWIN COUNTY PUBLIC SCHOOLS

 ...Reports to: Principal Supervises: Instructional Aides, Student Teacher(s) as assigned FLSA Status: Exempt Job Goals: To...  ...accordance with Board policies and procedures; prepares for substitutes according to Board policies and school procedures. #...