Customer Service Representitive Job at 475 High Performance Building Supply, Brooklyn, NY

dUVoUlNpekdRNlQvbGF4bG1vaXBCL1ZsL2c9PQ==
  • 475 High Performance Building Supply
  • Brooklyn, NY

Job Description

475 is a rapidly growing North American company which distributes and consults on high performance building components. 475 is focused on transforming the North American construction market toward low-energy, high-performance building design. We are hiring an entry position for sales/customer service. Successful candidates should be motivated, ambitious, and confident about the opportunity to grow the use of high-performance building practices in their region, while enthusiastic about helping 475 grow our company, brand, and influence.

Key Responsibilities

  • Respond to client inquiries via email, phone, and live chat in a timely and professional manner.
  • Triage incoming calls and inquiries, directing them to the appropriate team member as needed.
  • Process customer orders, create quotations and estimates, and follow through on order logistics.
  • Provide basic technical support and product guidance to customers.
  • Collaborate closely with sales reps and technical team members to ensure smooth project handoffs and high-quality customer experience.
  • Assist with administrative tasks for internal teams, including organizing shipments of samples, catalogs, and data sheets.
  • Maintain accurate records in our CRM and support reporting needs.
  • As experience grows, attend job site visits, customer meetings, and architect presentations.
  • Support the sales team by providing coverage when reps are out of office or in meetings.

Required Skills & Qualifications

  • Proficiency in French considered an asset
  • A degree in one of the following disciplines: architecture, construction, engineering, business development, sales or logistics.
  • Strong interest in sustainable construction and high-performance, low-energy building practices, especially Passive House design and construction. 
  • Experience with Microsoft Office, Gmail, Dropbox, and Salesforce preferred. 
  • Proactive with a strong work ethic. 
  • Ability to work well both independently and as a member of a team.



Compensation & Benefits

  • Annual salary: $60,000 - $80,000 (based on experience).
  • Location: Brooklyn, NY.

Send résumé and cover letter to aaron@foursevenfive.com; subject: “Sales/Customer Service Position”

Job Tags

Similar Jobs

GardaWorld Security Services U.S.

Flex Security Officer - Response Job at GardaWorld Security Services U.S.

 ...Job Description: GardaWorld Security Services is Now Hiring a Response Security Officer! Job Title: Flex Security Officer - Response Location: Austin, Texas Ready to suit up as a Flex Security Guard! What matters most in a role like this is your ability... 

Diamond C Trailers

Leadership Coach Job at Diamond C Trailers

 ...& Leadership and play a key role in our succession planning, coaching, and cultural engagement strategies. This role is a mix of...  ...Experience using tools like DISC, 360s, StrengthsFinder. Background in adult learning, instructional design, or L&D tech platforms.... 

Cencora

Customs Broker Job at Cencora

 ...* Maintain reasonable supervision over customs business at the shipment level.* Full knowledge...  ...compliance.* Support Regulatory Brokers with Power of Attorney vetting, bonds applications...  ...AND EDUCATIONAL REQUIREMENTS:* Licensed Customs House Brokers: Maintain Customs... 

QPS Employment Group

Production Supervisor Job at QPS Employment Group

 ...Position Title: Production Supervisor 3rd Shift Wage: $74,000-$78,000 per year Shift:3rd Hours: 11:00pm 7:00am QPS Employment Group has a great opportunity available for a Production Supervisor at a company in Mount Pleasant, WI. This is a direct hire position... 

ATR International

Radio Frequency Technician Job at ATR International

Graveyard Shift 10pm-6:30am $35-$37+15% shift differential Job Purpose: Perform production and developmental biasing, tuning, testing and troubleshooting for RF Passive and Active electronic hardware with strong focus on thin film. Nature of Duties/Responsibilities...