This position troubleshoots and communicates documentation discrepancy issues with customers and foreign origins. He/She audits commercial documents, applies harmonized tariff schedule codes for accurate duty assessments and ensures all federal requirements are met. This position handles general customs brokerage activities and general office and data entry tasks. Responsibilities include preparation of customs entries and forwarding freight to designated locations, interfacing with international and domestic carriers, overseas offices, and importers, following up with the clearance process on all entries prepared, communicating documentation discrepancies to client and supervisor, coordinating freight delivery to designated locations, resolving finance and accounting reconciliation exchange issues, filing entries to customs via GBS-CM in a timely and accurate manner, scanning entries into the imaging system meeting allotted and sensitive time requirements, preparing reports/presentations and analysis using various software packages and databases, daily follow up on documentation discrepancy issues requiring troubleshooting and effective communication with customers and foreign origins, establishing and maintaining client relationships, and potentially working a weekend schedule on a department rotation basis and holiday schedule based on operational needs. Qualifications include a high school diploma, GED, or international equivalent, basic knowledge of customs operations, laws and regulations, and other government departments, basic computer skills, and basic understanding of HS system. Employee type is permanent. Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
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