Data Analyst | Zendesk Job at Menlo Ventures, San Francisco, CA

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  • Menlo Ventures
  • San Francisco, CA

Job Description

Job Description The trucking industry is the backbone of the global economy. More than 70% of what we consume in the U.S. is moved by trucks. Those trucks are powered by over 3.5 million drivers per year and generate over $700B in annual revenue. While massive, the industry is traditional and ripe for innovation. CloudTrucks is building the operating system for trucking, designed to empower truck drivers. Our all-in-one, "business in a box" solution optimizes and automates operations, accelerating cash flow for drivers so they can focus on building their business. The Data Analytics team owns all business reporting end-to-end and develops data analytics products collaboratively with Product teams, supporting internal and customer-facing initiatives. Responsibilities Own end-to-end reporting, including building data pipelines and data visualization. Develop data pipelines to support internal and customer-facing products, collaborating with Product teams to launch and measure success. Build KPIs and perform complex analyses to improve processes and inform product decisions. Communicate insights and recommendations effectively to both technical and non-technical stakeholders. What We Are Looking For 3+ years of experience as an analyst. Interest in the freight industry and product analytics. Strong SQL skills and experience with BI tools (Looker, Heap, Amplitude). Exposure to software engineering principles. Excellent interpersonal skills and ability to work cross-functionally. Experience communicating with diverse audiences. Curiosity and willingness to try new approaches. Drive to automate repetitive tasks. Nice to Haves Experience with Python or R. Experience with data pipeline tools like dbt or dataform. Background in freight operations or logistics. Experience with data integration tools (Fivetran, Segment). Familiarity with CRM tools (Salesforce, HubSpot, Zendesk). Experience in high-growth startup environments. Our Culture We value autonomy, ownership, and results. We encourage innovation, quick execution, resilience, and respect for personal backgrounds. We offer competitive compensation, impactful work, and growth opportunities. Salary Range $130,000 - $165,000. Compensation depends on location, experience, and skills. Some roles include benefits, rewards, and sales incentives. About CloudTrucks We are a virtual trucking carrier serving over 3.5M drivers in a fragmented industry with significant automation opportunities. Our mission is to enhance efficiency, revenue, and simplicity for truck drivers. We seek exceptional individuals to join our growth journey. We are an equal opportunity employer committed to diversity and inclusion. #J-18808-Ljbffr Menlo Ventures

Job Tags

Remote job,

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