Job Description

About the Club:

Founded in 1927, Franklin Hills Country Club blends tradition with innovation, offering an exceptional Donald Ross-designed golf course , top-tier racquet sports, swimming, fitness, and a striking 100,000-square-foot clubhouse . Recent renovations, including a $6.5M golf course update and $1.4M golf shop transformation , showcase its commitment to excellence. With 498 members and $11M in annual revenue , the Club is a premier destination for luxury and camaraderie.

About the Role:

The role is a key executive leader , overseeing clubhouse operations—including dining, events, facilities, and security—to ensure exceptional member experiences and operational excellence . Reporting to the General Manager , he/she will lead teams, optimize financial performance, and drive service innovation .

Ideal Candidate Profile:

• Luxury Hospitality Expertise – Leadership experience in private clubs, resorts, or high-end hospitality.
• Proven Expertise – At least five years of hospitality leadership experience , including three years in management roles , ideally within private clubs or luxury hotels/resorts .
• Service Excellence – Passion for elevated food, beverage, and event programming .
• People-Centric Leader – Engaging, approachable, and skilled in mentoring high-performing teams .
• Strategic & Operational Thinker – Budget-savvy, detail-oriented, and process-driven.
• Innovative & Adaptable – Tech-proficient with a forward-thinking mindset.

Preferred: Degree in Hospitality Management + industry certifications (CCM, culinary, or wine).

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