The Disney Vacation Club (DVC) Labor Specialist will support the DVC Sales channel by providing a strategic focus on various labor components. The Labor Specialist will work in tandem with Sales Coordinators and Leadership to help drive the newly implemented Labor Strategies and operational efficiencies that contribute to revenue results. This role requires prior knowledge of traditional labor management components.
You will report to the Labor Manager.
This is a Full-Time role.
Oversee various labor and payroll needs utilizing labor management systems including MY TIME, CDS, SAP, GEMS, and Cast Mobile, etc.
Audit time entry and scheduling practices for a complex Cast base to ensure adherence to California, Hawaii, and Florida labor laws
In partnership with the labor managers, ensure leadership staffing levels in and around the Walt Disney sales offices (sales and operations leadership)
Oversee schedule creation, schedule maintenance, time reconciliation, and time off requests for both Salaried and Hourly Cast who are spread across Discovery Desks, Sales Centers, and Operations locations around the Aulani Resort while assisting in similar work at the Disneyland® Resort and the Walt Disney World® Resort
Oversee daily operational needs by ensuring appropriate staffing levels and daily team movement
Provide professional feedback to Cast Members of all levels on Labor compliance items, not limited to time entry, scheduling, staffing, workload, and DVC operational guidelines
Provide labor support to Cast through various training methods, including facilitation, 1:1 assistance, and creating/maintaining resources
Partner with Industrial Engineering and Labor Manager to develop a sustainable Labor strategy for the Sales Channel by generating and analyzing labor reporting, identifying inefficiencies, and integrating labor management with a sales organization
2+ years of Labor/Workforce Management Experience
Proven experience with providing accurate and timely information with attention to detail
Demonstrated strong verbal and written communication skills, problem-solving solving and decision-making skills
Computer proficiency in Microsoft Office Suite and ability to learn new software applications
Strong troubleshooting skills
Demonstrated ability to handle confidential information
Ability to prioritize in a fast-paced environment while handling multiple tasks
Demonstrated strong facilitation, training, and presentation skills
Ability to influence peers and partner with different levels of the organization
Demonstrated commitment to high professional ethical standards
Ability to be flexible with work schedule, including weekends and holidays
Prior Disney Experience
Knowledge and/or experience in Workforce Management systems (i.e., MY TIME, GEMS, CDS, SAP)
Extensive Microsoft Excel experience
Experience in a Sales environment or any other Disney Signature Experiences role
Demonstrated experience as a Leader, Coordinator, or Trainer
Proven familiarity with the Disney Vacation Club product
High school degree or equivalent
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at .
The pay rate for this role in Kapolei is $23.15 to $33.29 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:Apartment Leasing AgentJob Information: Full time, contact-to-permanent opportunityLocation: Marlton, NJSchedule: Monday - Friday, 8:00 AM - 4:30 PMStarting pay: $ per hourLeasing Agent Responsibilities:
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