Position description: The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the call-tracking tool. You will diagnose customer issues and assign appropriate support. You will ensure resolution of issues. Training: Mentoring with an experienced Frontline consultant that includes active listening and hands on training. Formal classroom instructional training in various Hardware solutions. Requirements: Associate degree or equivalent in related field Strong customer service skills Analytical thinker Troubleshooting and problem solving skills Oral and written communication skills Benefits: Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401(k), and a work/life balance with paid time off. At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. Reynolds and Reynolds
...providing expert support solely through email and chat . Your role is crucial for... ...our modern Malta office and three days working from home. Your Responsibilities... ...develop ways to solve them or improve our processes. Product Expertise & Brand Advocacy...
...Job Description LanceSoft is seeking a travel Respiratory Therapist for a travel job in Batavia, New York. Job Description & Requirements ~ Specialty: Respiratory Therapist ~ Discipline: Allied Health Professional ~ Start Date: 06/02/2025~ Duration: 12...
...Responsibilities Performs janitorial tasks required to carry out daily contract requirements, according to agency-instructed techniques.... ...-through with Supervisor or Crew Chief. Completes special cleaning projects as needed. Responsible for meeting specification,...
Job Title: Clerk Level V Union (Office Services) Full/Part Time: Full-Time FLSA Classification: Non-Exempt Campus: Brooklyn Reports To: Director, University Mailing, Duplicating and Courier Services Basic Function and Scope of Responsibilities: The...
...groceries to electronic supplies -, picking up and dropping off documents and supplies for company executives. May occasionally drive... ...duties, such as answering and managing phone calls, copying, scanning, and filing. Opening and closing procedures for the office,...