Job Description

Acquaint has been engaged by Ensemble to hire a Facilities & Operations Manager. The Facilities & Operations Manager will be based out of the Philadelphia Navy Yard office supporting the management of the Philadelphia portfolio which currently includes over 1 million square feet of office, life science, garage, and retail space, in addition to two office buildings in King of Prussia. The buildings are Class A, single and multi-tenant facilities.

The ideal candidate has strong leadership skills, a successful record managing tenant fit outs and large capex projects and the ability to provide effective direction for any property and maintenance issues. The Facility and Operations Manager will be responsible for the third-party Building Operations staff, and building system operations including MEP, HVAC and contract services.

Key Responsibilities

• Oversee and manage on-site contracted building operations services (BOS) staff in the areas of preventative maintenance, systems management and contractor repairs.
• Coordinate on-site shift staffing with third party account manager to ensure uninterrupted on-call capability and vacation coverage.
• Proactively and aggressively analyze, identify and oversee the implementation of energy savings initiatives and oversee scheduled energy conservation measures.
• Order inspections, repairs, and supplies and materials within budget parameters and secure approvals for out of budget purchases.
• Work closely with the leasing team on pre-lease plans, reviewing initial plans and obtaining initial budgetary numbers.
• Review plans/drawings for tenant improvement work as needed.
• Project manage tenant fit outs, capex and repair projects with tenant satisfaction, schedule, and budget as top priorities.
• Maintain professional relationships with general contractors for fit-outs and building improvement work.
• Ensure all required codes, licenses and certifications are maintained for building operations on an on-going basis to ensure compliance.
• Manage building service contracts in adherence to scope of work and standards within budgetary guidelines.
• Implement, document, and verify on an on-going basis all building operations policies and procedures including building preventative maintenance and recurring maintenance, systems and equipment inspections, and all required equipment maintenance programs.
• Maintain comprehensive building operations records.
• Recommend capital expenditures and building improvement projects to General Manager for budgeting purposes.
• Assist in fostering a team atmosphere with both internal and outsourced personnel.
• Provide overall design and construction project support to Development Team as needed.
• Evaluate project issues and design solutions.
• Assist with project turnover from construction to property management.
• Assign the timely closeout of post-turnover corrections, adds and modifications to the property Chief Engineers and follow up to ensure completion.
• Coordinate with property Chief Engineers / Maintenance Supervisors for inspections of building-critical systems before warranty expiration.

Required Skills & Qualifications

• Bachelor’s Degree preferred
• 7+ years’ experience in property or facility management is required
• Skilled at trouble shooting HVAC and building automation systems and strong technical knowledge of building MEP, HVAC and Electrical systems and equipment maintenance requirements.
• BOMI, LEED, CEM or Green Advantage designations are a plus
• Prior experience in energy conservation & efficiency measures
• Supervisory experience preferred
• Previous Chief Engineer experience preferred
• Excellent written and verbal communication skills
• Sound judgment and decision-making skills
• Ability to provide exceptional customer service
• Ability to work with multiple computer systems and prior experience working with computer software
• Ability to read and understand blueprints and line drawings to plan maintenance and successfully troubleshoot issues
• Ability to be “on call” to respond to building issues and assist 3rd party engineers and vendors after hours

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