Facilities Manager Job at ISS Facility Services - North America, Seattle, WA

dWtKWlN5YkZSS2YvbUtsb21vK2tDZlJnL0E9PQ==
  • ISS Facility Services - North America
  • Seattle, WA

Job Description

Key Purpose

The Facility Manager is responsible for maximizing customer satisfaction and ensuring delivery of quality services while achieving set goals for revenue and profitability through effective management and coordination of teams, equipment, vendors, and facility resources.

Success Criteria

  • Delivery on contract promises, increased effectiveness and/or efficiency of delivered services through deployment of ISS standards and concepts leveraging innovation and best practice opportunities
  • Successful delivery of prioritized projects and programs
  • In partnership with internal and external stakeholders understand upcoming priorities and linking project delivery to the needs of the business
  • Deployment of relevant projects following the global/local standards while having complete ownership of project roll out and completion
  • Develop own skill base in line with agreed appraisal, taking responsibility for increased performance, and ensuring continued self-improvement
  • Participate and embrace the development opportunities

Key Areas of Collaboration and Influence

  • Communicate effectively with colleagues within the Business Unit and across the company so that information is disseminated effectively and participate in project groups and meetings as required
  1. Account Organization
  2. Risk Management and Compliance
  3. Customer Organization
  4. Local Excellence Functions
  5. External Partners and Suppliers
  6. Account dedicated People & Culture, HSE, and Finance
  • Promote the IFS model within the ISS community
  • Transfer best practice
  • Use the account to promote and further develop ISS

Ideal Candidate Experience

  • 4+ years of facilities management experience, ideally in a supervisory role
  • Bachelor’s degree in Facility Management or related field preferred
  • Experience with Pharma Manufacturing preferred
  • Strong supervisory background desirable not required, along with good customer service experience
  • Strong computer proficiency skills with emphasis on knowledge of Microsoft products (Excel, Word, Project, Power Point)
  • Excellent time management skills; able to organize and work independently; bilingual is a plus

Key Accountabilities

  • Ensure delivery on contract promises
  • Identify and leverage opportunities for improvement and best practice across the account working from the global/local concept toolbox
  • Responsibility for innovation at account including deploying own resources in relevant Corporate Garage activities
  • PMO responsibility ensuring delivery on time, budget and quality of prioritized projects and programs on the account
  • Collaborate with internal/external stakeholders to identify and roll-out project support
  • Engage in a wide network of Account Excellence Managers to ensure steady flow of best practice sharing
  • Conducts periodic internal review to ensure that compliance procedures are followed
  • Increase customer loyalty and satisfaction through service excellence

Physical Demands & Work Environment

  • Long working hours
  • Sitting at a computer for 50% of the time
  • Walking/Inspecting the site 50% of the time
  • Must be able to lift a minimum of 10 pounds
  • Must be able to work under pressure and time deadlines during peak periods

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

Job Tags

Contract work, Local area,

Similar Jobs

Addison Group

Recruiter Job at Addison Group

 ...calls and emails Qualifications ~2+ years of experience in Talent Acquisition ~ Bilingual English/Spanish required!! ~ Experience recruiting for roles like welders, fitter, and combo welders ~ Experience with ATS platforms and online recruitment tools... 

Country Garden Real Estate Group

PHD degree Holder Management Trainee Project Job at Country Garden Real Estate Group

Any PHD degree Holder who has interest to develop you career with China's Top 1 real estate company, please contact with me. We have vast real estate project all over the world in the coming years, wishing to grow with you together.our Major required (Civil Engineering,... 

Stanley Steemer

Carpet Cleaning Technician Job at Stanley Steemer

 ...Description Stanley Steemer technicians are the cornerstone of the cleaning industry. We are hiring Cleaning Technicians - No experience...  ...! Our technicians provide the highest standard of service in carpet, furniture, tile & grout, natural stone, hardwood, area rugs,... 

Beyondsoft

Manager - Marketing Analytics Job at Beyondsoft

 ...and organized Preferred Qualifications: MBA or Masters degree in quantitative discipline Experience from a marketing/advertising agency or consulting firm Experience working in a client environment with multiple external agencies and partners Experience... 

O'Reilly Automotive Stores

City Delivery Dispatcher Job at O'Reilly Automotive Stores

Compensation Pay Range: $15.00 - $20.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific...