Job Description
I F YOU'RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU'RE AT THE RIGHT PLACE
We are looking for enthusiastic, self-motivated, energetic individuals that love children, to join our team. We specialize in providing swim lessons in our warm water, warm air facility that is family-friendly. This is a great part-time or full-time opportunity for stay-at-home parents, retirees, college and high school students, or anyone looking for a job that delivers real fun!
Paid training, set shifts, no late nights, & great benefits including free swim lessons for immediate family members!
Description: Drive successful SafeSplash business through excellence in overall management of the location with emphasis on business operations, employee management including Human Resources, Client Services Representative management, Marketing, Retail, and Business Development including Community Outreach.
Essential Duties and Responsibilities (including but not limited to): - Works closely with the location owner and GM.
- Employee Management -Maintains staff by recruiting, hiring, orienting, scheduling, and training employees; ongoing management of staff; maintain a safe and secure work environment; develop a positive work culture that encourages employee growth
- Works closely with the Aquatics Director to accomplish these goals on the swim side of the business
- Accomplish staff results by communicating job expectations; reviewing and appraising job results with regular evaluations; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
Customer Relations - Ultimately responsible for the customer experience at SafeSplash. Must maintain quality customer service by enforcing high customer service standards amongst all employees. Analyze and resolve customer service problems, identify trends, developing and implementing improvement strategies.
Human Resources - In addition to Employee Management duties listed above, also responsible for the ongoing administrative activities involved with staff employment. This includes, but is not limited to: management of employee policies and procedures, payroll, and employee benefits.
Marketing - Responsible for location marketing efforts. Works closely with the SafeSplash Corporate Marketing Department to implement corporate material. Manages local grassroots efforts and community outreach to local programs. Manages all communication with current clients and future clients.
Business Development - Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes.
Other Duties: Perform other duties as assigned.
Position Qualifications and Requirements: - 2 years of management experience in customer service
- Extensive experience with computer scheduling software
- Experience using spreadsheets and word processing software such as Microsoft Windows
- Detail-oriented: pays attention to everything, is able to troubleshoot, and make decisions
- A Team-driven leader: cares about staff and leads with the intent to build up the whole team
- Exceptional guest relations and communication skills
- Outstanding multi-tasking abilities: able to handle, and coordinate multiple schedules; keep swim instructors and clients on time; check people in and out - simultaneously
- Happy disposition; hospitable and caring
- Flexible schedule: will be required to work some evenings and weekends
- Preferred Skills:
- Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression.
Compensation: Commensurate with experience and skills
Benefits/Perks (may vary by location): - Great Pay
- Flexible Schedules
- Work/Life Balance
IF YOU'RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU'RE AT THE RIGHT PLACE At SafeSplash, we believe swimming is a life skill®. Therefore, we approach each one of our swim lessons with great skill, passion and individual attention. Our curriculum has been developed by a team of world-class swimmers with over 30 years of teaching experience. We have the most up-to-date swimming technique to teach students how to swim the correct way right from the beginning! In addition to teaching water safety to every swimmer, our goal is to teach confidence in the water that will translate to all parts of your swimmer's life.
Love working with kids? Want to wear your flip-flops to work? Want to join the fastest growing swim school brand family in the nation? Then we want YOU! We are actively recruiting professional individuals who will help us uphold the best customer experience as possible at our schools across the nation. Join our swim family that gets to enable a lifetime of water safety and opportunity by teaching the joy and skill of swimming! We are invested in helping you be the best you can be in and out of the water!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to SafeSplash Swim School Corporate.
Job Tags
Full time, Part time, Local area, Immediate start, Flexible hours, Shift work, Weekend work, Afternoon shift,