Field Service Engineer Job at JEOL USA, Laurel, MD

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  • JEOL USA
  • Laurel, MD

Job Description

Why Work at JEOL?

Amazing culture, great work environment, and opportunity to gain experience repairing scientific instruments at customer sites in the Bay area. Since 1949, the JEOL legacy has been one of providing solutions for innovation. JEOL positively challenges the world's highest technology, forever contributing to the progress in both Science and Human society through its products. We have 70 years of expertise in the field of electron microscopy, more than 60 years in mass spectrometry and NMR spectrometry, and more than 50 years of e-beam lithography leadership. The primary business of JEOL USA is the sales of new instruments and peripherals and support of scientific instruments throughout the United States, Canada, Mexico, and South America.

Join our team as a Field Service Engineer

Positions are immediately available in the Laurel, Maryland area to use your skills to install scientific instruments, repair electron microscopes, and perform preventative maintenance.

Field Service Responsibilities

  • Install new/modified electron microscopes at customer's facility to ensure full functionality
  • Independently diagnose and repair electron microscopes within the territory
  • Review reports and documentation from customers and inspect malfunctioning instrument
  • Resolve problems with affected instrument or recommend solution
  • Perform routine maintenance, calibration, and repair
  • Provide on-site technical assistance to troubleshoot and repair equipment

Field Service Requirements

  • An AS degree in engineering/science from an accredited college and a minimum of 6 months electronics training or experience
  • Excellent customer service skills
  • The position requires a valid driver’s license, passport, and up to 30% overnight travel
  • Hands-on experience with installation and repair of equipment
  • Knowledge of and ability to apply analog, digital, and RF electronics
  • A basic understanding of troubleshooting techniques
  • Ability to analyze, evaluate, and assess mechanical components
  • 25-30% overnight travel anticipated

What we offer

  • Comprehensive medical/dental insurance without deductibles
  • Company car
  • Generous 401K match and company contribution
  • Company paid life insurance and disability insurance
  • Generous paid vacation, sick, personal, and community service time off benefits

To apply, complete an online application at

JEOL USA, Inc. is an Affirmative Action/ Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Applications from minorities, females, protected veterans, and individuals with disabilities are strongly encouraged.

EOE/Minorities/Females/Vet/Disabled

Job Tags

Immediate start, Night shift,

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