Title: Field Service Engineer
Location: Remote (headquartered in Hoffman Estates, IL)
Hire Type: Direct Hire
Travel: 50 - 80% (domestic and international)
Target Pay Rate: $40.00/hour (plus overtime pay).
Benefits: PTO, Paid Holidays, Medical, Dental, Vision, 401(k)
Overview:
Sterling has helped build careers for thousands for professionals like yourself. Our expert recruiters support you at every step in the process and as a Best of Staffing company, Sterling provides exciting work with exceptional employers across the U.S.
Job Summary:
The Field Service rform functions to provide capital equipment maintenance, repair, qualification protocol execution, calibration, and training services for customers in US or Internationally.
Job Duties:
Plan assigned customer service needs, contact customers to obtain information to determine tools, instruments and parts that may be needed in the field and arrange travel needs.
Meet customer personnel to determine equipment problems, perform diagnostic tests involving mechanical, electrical, electronic, pneumatic, and hydraulic systems.
Troubleshoot and diagnose problems and take corrective action involving replacing defective parts and machine components, reprogramming control systems and reviewing units as necessary.
Provide protocol services for customers, perform equipment qualification procedures at home office and at customer site, identify and correct problems as required.
Calibrate equipment according to customer schedule apply test procedures and adjust equipment to meet standards.
Provide on-site operation, maintenance, and preventive maintenance.
Make courtesy calls to customer sites as available.
Respond to customer calls regarding equipment problems, determine nature of problems and recommend corrective action.
Run lab and factory acceptance tests for customers, set up equipment, run product and check specifications.
Conduct on-site seminars for equipment operation and process optimization.
Prepare service and expense records as required.
Perform other related duties as assigned.
Qualifications:
Bachelor of Science in Engineering or 4 years of equivalent work experience preferred
Electromechanical proficiency
Ability to read blueprints and electrical schematics
Familiarity working with Programmable Logical Controllers (PLCs)
Some knowledge of RS Logix
Experience working with Digital Multimeters, temperature probes, pressure gauges
Familiarity working with high voltage devices
Experience with troubleshooting
Ability to travel domestically and internationally (overnight stays)
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