Spark By Hilton is seeking a dynamic Front Desk Agent to join our team and be the first point of contact for our guests. We are located on 1005 W Washington Ctr Rd. Our ideal candidate is self-driven, motivated, and engaged.
The ideal candidate will be responsible for providing exceptional customer service and administrative support. Shift Hours are 7am-3pm, must be able to work Friday Saturday Sunday as needed.
*Responsibilities*
- Greet and welcome guests in a friendly and professional manner
- Manage reservations and check-ins efficiently
- Answer phone calls and direct them appropriately
- Assist with guest inquiries and provide accurate information about the facility
- Maintain a tidy and organized front desk area
- Utilize computer systems for guest check-ins and reservations
- Assist with housekeeping tasks in keeping lobby area clean.
-Acknowledge guest concerns and resolve problems to guests’ satisfaction.
*Requirements*
- Proficiency in computer literacy, including knowledge of office software
- Excellent time management skills to handle multiple tasks effectively
- Strong communication skills and phone etiquette
- Prior experience in front desk or office administration is beneficial
Job Type: Full-time
Expected hours: 32 – 36 per week
We are looking forward to reading your application.
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