As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We’ll provide the training and resources you need to assess customers’ needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you’ll doProvide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
Help customers set up new devices and provide advice on whether to repair or replace old devices
Monitor service queues and provide accurate status updates to customers
Maintain knowledge and skillsets through certified training courses
Clearly communicate and partner with fellow agents
Basic qualifications
3 months of experience working in retail or customer service
Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
Passion for technology and desire to solve problems
Ability to adapt and learn new skills in a fast-paced industry
What’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include:Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.Position Type: Part timePandoLogic. Keywords: Electrical Appliance Service Technician, Location: Birmingham, AL - 35235
...pace with the rat-race of every day. We're not an elixir that transports you through the clouds to a tranquil place. We're kava products... ...without sponsorship. Benefits Overview: Comprehensive Medical, Dental and Vision Plans, 401k Match, Family Leave, PTO & Paid...
...Schedules Retirement Savings Plan Join us and be a part of something bigger. Apply today. Responsibilities: Elwyn seeks a Case Manager , who will beresponsible for the general daily care of program clients, providing counseling and advocacy in a therapeutic...
...get hands-on experience with real growth potentialall while working from home. What Youll Do Input and update data in internal systems... ...to learn Proficient in Microsoft Excel and/or Google Sheets Fast and accurate typing (40+ WPM) Strong organizational...
...others and want to have a career changing lives, then the Registered Behavior Technician position could be the perfect fit for you. About Us... ...years! Summary The Registered Behavior Technician (RBT) position is one of the most important roles within our...
...Assistant Professor, Sports Media University of Mount Union Salary: Location: Description The Department of Visual Arts and Media at the University of Mount Union invites applications for a full-time, tenure-track position at the rank of Assistant...