Job Description

Job Opportunity at Avera Health

Location: Sioux Falls, SD

Worker Type: Regular

Work Shift: Rotating days/evenings/nights/weekends/holidays

Pay Range: $19.75 - $30.00

Position Highlights

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Serves in a variety of functions, including but not limited to providing direct support for clients and members of Avera's wellness programs. This position relies on program knowledge and subject matter expertise to assist clients and members in accomplishing wellness goals. The purpose of the program is to improve health outcomes and the value of health care delivery by providing designated members of certain populations with population health management tools and analytics, delivering comprehensive health and wellness programs to meet the needs of a given population, meaningfully engaging targeted individuals in the management of their own health and wellness, and optimizing care collaboration and coordination with healthcare providers.

What You Will Do

• Serves as direct contacts with clients and members within the designated service area.
• Assists with the development and execution of tailored wellness plans for an assigned group of clients and their associated members, in partnership with the wellness leadership team to fully engage members and drive a high level of participation in assigned populations/client groups.
• Performs all aspects of a biometric screening, including review of results, goal-setting, and data entry.
• Maintains skillset to perform the duties of a screening lead at health screening events and is responsible for the overall success of the event. Works closely with members to understand disease-specific related issues or interpret health risk assessment information to ensure members meet or exceed goals. Collaborates with care management team to provide continuous program involvement.
• Resolves client and member issues in person, via phone and online, and makes recommendations for potential product enhancements or modification to increase customer satisfactions.
• Participates in overall program evaluation and makes recommendations for employer program quality improvements.
• Assists members in setting realistic health and wellness goals.
• Maintains client data on employees who participate in wellness programs and information gained from employees during one-on-one coaching.
• Travels as needed to accommodate client sponsored wellness program activities and onsite visits.
• Represents wellness services at community sponsored wellness events.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience:

• 1-3 years experience with overall worksite wellness and implementing health and wellness programs.

Preferred Education, License/Certification, or Work Experience:

• Bachelor's in healthcare related field (Psychology, Exercise Science, Nutrition, Wellness, Health Education, and/or Promotion)

Expectations and Standards

• Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera's values of compassion, hospitality, and stewardship.
• Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.
• Free health insurance options, for full-time single coverage on Avera High Deductible Health Plan
• Up to 5% employer matching contribution for retirement
• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law.

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