Job Description

Job Description

Job Description

UNITE HERE HEALTH serves 190,000+ workers and their families in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage our participants in managing their own health and healthcare. Our vision is exciting and challenging. Please read on to learn more about this great opportunity!

The Spanish bi-lingual Health Promoter is an outreach specialist who will speak with participants, most often on an individual basis who are targeted for group self-management programs, to answer questions and provide information on their individualized care coordination.

The Health Promoter works collaboratively with UNITE HERE HEALTH (Fund) nurses and health center staff, contracted UM/CM partners, and community healthcare practitioners to facilitate communication and coordinate care to improve health outcomes of the participants. The Health Promoter will also work with participant leaders to expand participation in and knowledge of Fund programs and benefits.

The role is hybrid. Each week, the Health Promoter will work several days “in office” (a variety of physical buildings in the Boston area) to be able to work with participants through face-to-face interactions. Additionally, they will work a few days’ work-from-home, where Health Promoters will be conducting research and be on telephonic follow up calls with participants.

ESSENTIAL JOB FUNCTIONS AND DUTIES

• Meets with, educates, and motivates participants regarding participation in Fund programs/care coordination designed to improve health outcomes
• Recruits’ participants into Fund self-management programs; follows up with participants to ensure maximum participation; and establishes regular meetings for program graduates
• Coordinates with contracted Case Management partners and community resources to ensure appropriate services are available
• Meets with participants at their worksite, home, union office and places where they receive medical services
• Reviews data to determine priority targets for program outreach
• Arranges, coordinates, and facilitates trainings and group programs, participant leader meetings and other health education events
• Works with participant leaders to expand participation in these programs
• Documents work and outcomes in CarMa
• Provides input to management regarding concerns identified through interactions with participants
• 15% ~ 25% travel (mostly local)

ESSENTIAL QUALIFICATIONS

• 2 ~ 3 years of related experience minimum
• Spanish bi-lingual
• Working knowledge and experience in healthcare, service sector labor unions, healthcare community organizing, healthcare customer service and/or health outreach and education
• Associate degree or equivalent work experience required

Salary range for this position: Salary $63,400 - $79,300. Actual base salary may vary based upon, but not limited to: relevant experience, qualifications, expertise, certifications, licenses, education or equivalent work experience, time in role, peer and market data, prior performance, business sector, and geographic location.

Work Schedule (may vary to meet business needs): Monday~Friday, 7.5 hours per day (37.5 hours per week) with potential for hybrid work-from-home arrangement.

We reward great work with great benefits, including but not limited to: Medical, Dental, Vision, Paid Time-Off (PTO), Paid Holidays, 401(k), Pension, Short- & Long-term Disability, Life, AD&D, Flexible Spending Accounts (healthcare & dependent care), Commuter Transit, Tuition Assistance, and Employee Assistance Program (EAP).

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