Help Desk Support Specialist Job at SPECTRAFORCE, Los Angeles, CA

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  • SPECTRAFORCE
  • Los Angeles, CA

Job Description

Job Title: Service Desk Agent I

Location: Los Angeles, CA (Onsite)

Type: Full-Time, Direct Hire

Pay Rate: $27/hr – $32/hr

Schedule: 8 AM – 5 PM (Must be open to rotating shifts, including nights/weekends)

equirements:

  • High School Diploma required (Associate’s Degree in IT preferred).
  • 3+ years of general IT experience , including 2+ years of Service Desk/Help Desk support .
  • Experience working in a call center or high-volume ticketing environment (30+ tickets/day).
  • Proficient in Active Directory , SCCM , and remote support tools (e.g., GoToAssist).
  • Strong customer service and communication skills (verbal and written).
  • Ability to work both independently and collaboratively in a team setting.
  • Must be available to work any assigned shift (morning, mid, or night; 24/7 support model).

Job Tags

Full time, Remote job, Shift work, Night shift, Rotating shift, Day shift,

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