Hotel Front Desk Receptionist Job at Hotel Lotus Merriam/Kansas City, Merriam, KS

dTBCV1FTekZRS0Q2a3FKdWxJMnNBL0puOGc9PQ==
  • Hotel Lotus Merriam/Kansas City
  • Merriam, KS

Job Description

Job Description

Job Description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Compensation:

$15 - $16 hourly

Responsibilities:
  • Communicate with housekeeping to make sure guest rooms are ready
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • Mitigate customer complaints as needed
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Qualifications:
  • Comfortable taking telephone calls and mitigating stressful situations
  • High school graduate, GED recipient, or equivalent
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
About Company

Began as a small company with a single hotel and one man’s vision to create a luxury experience accessible to everyone. From humble beginnings, Lotus Hospitality has expanded to operate seven hotels in less than a decade. Mark learned through years of hard work and experience how to capitalize on opportunities and maximize the potential of underperforming projects. From the execution of the company’s first major project in Kansas City, Lotus Hospitality’s unique new properties and historic refurbishments have changed the landscape of the city and sparked growth throughout the downtown corridor. But we’re nowhere close to finished.

Job Tags

Hourly pay,

Similar Jobs

Rocky Mountain Prep

High School Special Education Teacher- RISE Campus Job at Rocky Mountain Prep

 ...Update For the 2024/2025 school year, Rocky Mountain Prep has raised its compensation to a range of $62,000 to $96,800 for Special Education Teachers. About Rocky Mountain PrepWe are Rocky Mountain Prep, a movement comprised of incredible educators, families, schola..... 

ABA Providers Services

Board Certified Behavior Analyst Job at ABA Providers Services

 ...part-time openings in the afternoon (both in person & remote options must reside in NJ,NY or PA) Required: A BCBA Certification (Board Certified Behavior Analyst) Salary and Paid Vacation plus Medical Benefits for full time BCBA Above average pay for part time... 

Capital One

Principal Data Scientist Job at Capital One

 ...America, McLean, Virginia Principal Data Scientist **Principal Data Scientist ** **Consumer...  ...Data Scientist at Capital One, youll be part of a team thats leading the next wave of...  ...that help everyday people save money, time and agony in their financial lives.***... 

Town Of Pecos City

Administrative Assistant to the Public Works Director Job at Town Of Pecos City

 ...the team responsible for providing leadership support to the Public Works Director by planning and recommending organizational policies...  ...strategies; provides a variety of specialized complex administrative and management analysis to support decision-making and strategic... 

Navy Exchange Service Command

Licensed Barber for Military and Civilians Job at Navy Exchange Service Command

A few of our benefits include: Federal Healthcare Dental, Vision, 401(k) & Pension Plan Accrual of paid time off (PTO) beginning on day one Tuition reimbursement program Continuity Programs for Military Spouses Pet Insurance for your furry family...