Job Description
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Effective January 25, 2024, Executive Order #627 cements the Commonwealth's well-established practice of skills-based hiring, paving the way to a more equitable hiring process. The Commonwealth is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to serve our citizens. Join us today!
Job Description - HRIS Analyst (2500023U)
The Commonwealth of Massachusetts Executive Department is one of the state's largest employers with over 46,000 employees that span 11 Secretariats and over 70 agencies. The Commonwealth is looking for leaders, thinkers, creators, and innovators. We are a diverse workforce that reflects the diverse population that we serve.
The Human Resources Division (HRD) is an agency within the Executive Office for Administration and Finance. HRD provides support and oversight to state agencies in all matters relating to the Commonwealth's classification, compensation, benefits, recruitment, training & employee development, civil rights, collective bargaining and workers compensation administration.
The Business Enterprise Applications Unit (BEAU) functions as a primary resource for executive departments in collaboration with the Executive Office of Technology Services and Security (EOTSS), the Office of the Comptroller (CTR), and software vendors in support of our HR applications. The goal of the BEAU unit is to ensure our departments have the software resources to meet their HR requirements with secure applications and working as designed.
The Human Resources Division’s Business Enterprise Application Unit (BEAU) is seeking to hire a qualified HRIS Analyst to provide maintenance and support to Commonwealth agencies.
The HRIS Analyst’s primary roles will be for the following applications and duties:
Human Resource/Compensation Management System (HR/CMS):
Research HR/CMS HR, Position, Benefits, Leave Accrual and Time and Attendance issues as well as other data related issues.
Identify problems, prepare functional business specifications, and coordinate the resolution with the HR/CMS maintenance team.
Develop test scripts, perform unit testing, conduct system integration testing of image updates, fixes, bugs, and enhancements within HR/CMS.
Develop warehouse queries to ensure efficiency and data integrity.
Provide the next tier level support for HR/CMS core users through ServiceNow and our shared services platform, the Employee Service Center.
Conduct functional drop-in training sessions for Commonwealth core users.
Prepare and follow-up on ServiceNow requests submitted as required to update HR/CMS on changes.
Assist in developing training materials and act as a subject matter expert in HR and time and attendance functions.
Other special projects as assigned.
MassCareers (Taleo) Oracle Talent Acquisition Cloud, the Commonwealth's recruiting system:
Provide next Tier level support escalated by the Employee Service Center by troubleshooting system issues and providing resolutions.
Assist with enhancement requests and testing system upgrades/fixes.
Create, update, maintenance of Oracle Business Intelligence (OBI) reports and/or the Commonwealth Information Warehouse (CIW), OBI dashboards and agents.
Update/create surveys via Survey Monkey with results as requested.
Create and/or update requisition templates, create new system users if needed.
Update onboarding forms/policies when new versions are released.
Provide backup support to troubleshoot Taleo Connect Client (TCC) integration issues, and other duties as assigned.
Preferred Qualifications:
At least 3 years in HR and Payroll related experience.
Experience in PeopleSoft HR and Time and Attendance.
Excellent computer system skills including Windows, Word, Access, and Excel required.
Knowledge of Commonwealth Information Warehouse data structures, query tools and functionality.
Ability to work independently to accomplish tasks on time and efficiently.
Ability to work with other team members to accomplish tasks.
Excellent verbal and written communication skills.
Time management and multitasking skills.
Capacity to remain flexible and learn new standards and guidelines as necessary.
Ability to work well under pressure.
Minimum Entrance Requirements:
Applicants must have at least (A) four years of full-time, or equivalent part-time, professional experience in electronic data processing of which (B) at least two years must have been in work in which the major duties included computer systems analysis, or (C) any equivalent combination of the required experience and the substitutions below.
Special Requirements: None.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
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Job Tags
Full time, Part time, Work experience placement, Flexible hours,