Job Description

Compensation Details:

$80000 - $100000

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Who we are

At Ace Hardware Home Services, we are backed by a brand that customers have trusted for over 100 years. You can trust that you can build a career you will be proud of. A career with excellent income, a consistent work schedule and opportunities for advancements. Your essential contributions will be appreciated, respected, and rewarded. Here you won’t just “have a job,” you will be helping us to reshape the future of home services by providing reliable, best-in-class service to your neighbors in your community.

What You’ll Do:

• Performs complex calculations and planning for special or very large jobs.
• Prepares written work cost estimates and negotiate contracts.
• Welds small pipes or special piping, using specialized techniques, equipment, or materials, such as computer-assisted welding or microchip fabrication.
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and equipment and obtaining referrals.
• Documents service and installation of parts and actions by completing forms, reports, logs, and records both in SAWIN mobile and proper forms and processes forms in the manner and time frame required.
• Tech must hit all daily, weekly, and monthly sales targets with minimal call backs.
• Complete special projects and perform other job duties as assigned.

What you need to succeed: 

• Ohio State Licensed
• 3+ Years related experience and/or training.
• Able to pass a drug screening and background check (random testing may occur) 
• Must have a valid drivers’ license and a good driving record.

Physical Requirements:

• Physical dexterity in limbs and digits to operate hand and power-driven tools and equipment commonly used in the field.
• Physical ability to lift, carry, push, and/or pull up to 100 pounds on a regular basis. 
• Ability to continually walk, stand, climb, stoop, bend, kneel, reach in all directions. 
• Ability to maintain balance working off the ground using ladders, scaffolds, and/or mechanical lifts. 
• Ability to climb stairs and ladders and work in high, precarious places. 
• Ability to sit and/or stand for extended periods of time. 
• Ability to work outside; exposed to heat and cold. 
• Ability to see and read with or without vision aids. 
• Ability to hear and speak to exchange information.
• Ability to see to perform maintenance duties and read blueprints, drawings, and specifications.

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.

In addition to providing our employees a great culture, we offer competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive/Commission/Bonus opportunities (Based on role / grade level)
• 401(k) retirement savings plan with matching company contributions, eligible on your first day!
• Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
• Warehouse Merchandise Discount!
• Paid time off & paid holidays (depending on role and month of hire)
• Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Customer Service and others). Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review.
• Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.

* Benefits are provided in compliance with applicable plans and policies.

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About Ace Hardware Home Services

Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting.

Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your Home℠ and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware.

Equal Opportunity Employer
Ace Hardware Home Services is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the , such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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