Join the WINNING TEAM at IGT Global! IGT seeks a Lottery Field Services Technician in Grand Rapids, MI. The Field Service Technician is responsible for maintaining and servicing IGT equipment at Retailer (customer) locations. Responds to dispatches and drives to customer locations within a specified "zone" to deliver supplies and to install, remove, or repair lottery equipment and communication devices.
Responsible for transporting, installing (if applicable), and maintaining IGT equipment, replacement parts, tools, and other equipment in an organized and structured manner.
Attend driver training and follow IGT vehicle policy regarding the use and maintenance of the company vehicle.
Maintain equipment to promote continuous operation of IGT equipment.
Troubleshoot to restore malfunctioning equipment to working order in the field. This may include swapping failed equipment, cleaning and/or minor adjusting of the malfunctioning component.
Communicate effectively and efficiently with Dispatchers. Accurately report activity, arrival and departure times and problems, details, and resolutions of failures to Dispatch.
Deliver marketing supplies and consumable parts such as paper, ribbons, betslips, etc. and track inventory of these items.
Deliver basic training to new Retailers or refresher/remedial training to Retailers who may be performing procedures incorrectly, such as changing paper and ribbon.
Complete basic forms for reporting activities, equipment problems, recommendations for improvements to procedures, etc.
IGT employees receive the following employment benefits (all benefits mentioned are subject to policy and eligibility requirements):
High school degree or GED equivalent required.
1 or more years of experience in a customer service related position
1 or more years of experience in technical repairs
Must possess a valid driver's license, have a good driving record and demonstrate the ability to correctly perceive colors.
Physical Requirements: Must be able to climb a ladder, lift and carry equipment weighing up to fifty (50) pounds for a significant distance (e.g., from a parked vehicle to a point within the Retailer's location or to the rooftop of the retailer's location). Must be able to sit and drive for prolonged periods of time, demonstrate dexterity when working with tools and work with moving parts and electrical current. May work at heights (rooftop) for installation of equipment, work in close quarters and/or; be exposed to inclement weather during some installations.
• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership
-#LI-LF1
Overview:CFRs David Rockefeller Studies Program is one of the countrys largest foreign policy think tanks with a widely respected and influential research staff. The Studies Program aims to advance the discussion of American foreign policy and international affairs through...
...provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macys (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macys top executives started their careers...
...Founded in 1998-in an effort to transform the inequitable racial, social, and gender outcomes that our communities persist through-... ...secondary lives. Every day, our community of students, families, teachers and staff comes together to learn, work, and play in an environment...
...clients you see through Headway, so that you can set the hours that work for you. Grow your caseload by providing marketing support and... ...patients in-person or remotely via telehealth while working from home. We accept the following licenses on a state by state basis:...
...commission-based role. This position offers the flexibility of working from home while helping clients find the insurance coverage that fits... ...driven to excel in a commission-based environment.No prior experience necessary; comprehensive training will be provided....