Lottery Field Service Technician II- (Lacey, WA) Job at IGT, Lacey, WA

dVVsVVFDM0ZSS0w2a3FOc2tvQ3JDZkZyK0E9PQ==
  • IGT
  • Lacey, WA

Job Description

Responsibilities

Join the WINNING TEAM at IGT Global! IGT is seeking a Lottery Field Services Technician in Lacey, WA. The Lottery Field Services Technician is responsible for servicing IGT equipment at retailer (customer) locations and will be part of our award-winning lottery services organization

The Field Service Technician is responsible for maintaining and servicing IGT equipment at Retailer (customer) locations. Responds to dispatches and drives to customer locations within a specified "zone" to deliver supplies and to install, remove, or repair lottery equipment and communication devic

  • Responsible for transporting, installing (if applicable), and maintaining IGT equipment, replacement parts, tools, and other equipment in an organized and structured manner.

  • Attend driver training and follow IGT vehicle policy regarding the use and maintenance of the company vehicle.

  • Maintain equipment to promote continuous operation of IGT equipment.

  • Troubleshoot to restore malfunctioning equipment to working order in the field. This may include swapping failed equipment, cleaning and/or minor adjusting of the malfunctioning component.

  • Communicate effectively and efficiently with Dispatchers. Accurately report activity, arrival and departure times and problems, details, and resolutions of failures to Dispatch.

  • Deliver marketing supplies and consumable parts such as paper, ribbons, betslips, etc. and track inventory of these items.

  • Deliver basic training to new Retailers or refresher/remedial training to Retailers who may be performing procedures incorrectly, such as changing paper and ribbon.

  • Complete basic forms for reporting activities, equipment problems, recommendations for improvements to procedures, etc.

Playing for What Matters Most - You!

IGT employees receive the following employment benefits (all benefits mentioned are subject to policy and eligibility requirements):

  • Company vehicle to take home for work use only (Field Services only, depending on location)
  • Medical benefits on day one of being an IGT employee
  • 12 paid holidays plus two floating holidays per year
  • Three weeks of paid vacation per year, prorated first-year
  • 401K with employer match and 100% vested on day one
  • Company-paid parental leave, life insurance, short-term disability and long-term disability
  • Gym membership reimbursement, free identity theft protection, and tuition reimbursement

Qualifications

Education Required

High School Diploma or equivalent required.

Technical or I.T. I.T.-related training or education is a plus.

Experience Required

  • 2+ years of electronics, repair, field, or related industry experience.

Skills Required

  • Knowledgeable in electronics, data communications, or related areas of expertise.
  • Must be able to climb, lift, and carry equipment weighing up to fifty (50) pounds.
  • Must be able to sit and drive for prolonged periods.
  • Please show skill when working with tools, moving parts, and electrical current.
  • May work at heights for equipment installation, work in close quarters, and be exposed to inclement weather during some installations.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

-#LI-LF1

Job Tags

Holiday work, Temporary work, Work from home,

Similar Jobs

Macy's

Search Engine Marketing Associate Job at Macy's

 ...(Chelsea area) : About Macy's is proudly America's Department Store. For more than 160 years, Macy's has served generations at every...  ...Functions Manage large scale ad budgets and optimizations to ensure target goals are met Triage performance issues with clear and... 

Cardinal Health

Delivery Driver - Pharmacy Services Job at Cardinal Health

 ...hours or overtime based on business needs**_What does Nuclear Pharmacy contribute to Cardinal Health?_**Nuclear Pharmacy is responsible...  ...radioactive drugs for diagnosis and therapy.**_What Pharmacy Services & Delivery contributes to Cardinal Health_**Responsible for the prompt and... 

Transporting Logistics

TX, TN, FL area CDL-A Driver $1300 weekly Job at Transporting Logistics

 ...Driving job for MVT!You will go to TX, TN andFL routemaking 2700 weekly. No Touch Dry Freight! Having6 months experience or more you...  ...Pay & Home Time Health Benefits & 401k Participation Paid Time Off & Bonus Incentives Unlimited Cash Referral Program... 

Jaeger Lecoultre Richemont

Service & Operations Optimization Intern Job at Jaeger Lecoultre Richemont

 ...to work a full-time schedule throughout the course of our Summer Internship Program Authorized to work in the United States; International students must have a current work visa, Richemont North America will not sponsor work visas for summer internships Must be age... 

Insight Global

Laser Service Technician Job at Insight Global

 ...Insight Global is seeking a Laser Technician to support our manufacturing client in Atlanta, GA. The role involves installation, service, and training on laser automation systems. The technician will focus on installing, servicing, and repairing the electrical and avionic...