Network Operations/Technical Support Specialist Job at Interactive Process Technology LLC, Maryland

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  • Interactive Process Technology LLC
  • Maryland

Job Description

Job Description

Job Description

Network Operations/Technical Support Specialist

Joint Base Andrews

Overview:

IPTA, LLC is a dynamic Service-Disabled Veteran-Owned Small Business (SDVOSB). Since 1992, IPTA has provided a wide variety of professional services and technology solutions to the Department of Defense (DoD), Department of Veterans Affairs (VA), Department of Homeland Security (DHS), other Federal agencies and commercial clients.

Responsibilities:

  • Perform engineering for new circuit installations, modifications, and deactivations
  • Provide technical and operational support to end-user services, network expansions, and modernization of telecommunications backbone systems
  • Provide problem resolution for all hardware and software elements of the data communication circuits maintained by the work center to include Commercial and GFE owned networks
  • Provide outage and restoration information as required to include restore times
  • Ensure the availability of the circuits in coordination with others work centers as required
  • Perform status updates and circuit monitoring as required

Requirements:

  • Bachelor's degree with a minimum of 2+ years of related experience, additional years of relevant experience may be accepted in lieu of a degree
  • Currently possess a DoD security clearance
  • Active CompTIA Security+ certification

Desired Experience:

  • Experienced working at the Pentagon, Joint Base Andrews (JBA), and Joint Base Anacostia-Bolling (JBAB)
  • Knowledge of Air Force, Pentagon, and/or AFNCR

This job posting sets forth the authorities and responsibilities of this position, which may be changed from time to time as shall be determined.

IPTA is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment opportunity to all qualified employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, physical disability, mental disability, medical condition, status as a veteran or disabled veteran or any other characteristic protected by law. We base all employment decisions, including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, returns from lay-off, terminations, and social and recreational programs on the principles of equal employment opportunity.

Our employees have diverse backgrounds, skills, and ideas that collectively contribute to a rich working environment and greater opportunity for innovation.

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