Job Description

Job Description

Job Description

Position Function:

Manages the bank's organizational development programs, including but not limited to talent management and development of high potential employees, and interventions that result in effective behavior change, increased employee engagement, increased organizational and individual effectiveness and the success of the organization's objectives.

Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.

Primary Accountabilities:

• Organizational Development Initiatives:
  • Designs talent management and organizational development programs related to skills development, performance management, succession planning, leadership development, executive coaching, workforce development, and career mobility.
  • Collaborates with management in change management initiatives.
  • Facilitates all aspects of change management ensuring consistency, alignment and integration in support of organizational change initiatives and with our organizational culture.
  • Design, develops, and implements behavioral competency framework for the organization (leadership, organizational, job specific).
  • Ensures the delivery of high-quality programs by supporting the development and execution of project plans, monitoring progress, and conducting detailed review of implementation and spending.
  • Designs and facilitates in-house events (e.g. workshops, executive sessions) as required.
  • Collaborates with internal subject matter experts for the purpose of designing, conducting and evaluating training content, methods, materials and program scheduling.
  • Consults, on a regular basis, with managers and leaders in various sectors of the bank in order to identify and understand needs and issues, and analyzes data collected for the purpose of designing programs that meet the organization’s needs.
• Customer Experience/Service:
  • In collaboration with managers and SME’s delivers internally-developed and vendor-based training to achieve Training & OD goals.
  • Manages and brokers vendor-based learning content including evaluation of content, rollout, marketing and utilization of vendor materials.
  • Creates innovative and leading edge learning experiences to improve performance and productivity.
  • Provides skills coaching to improve the organization’s performance.
  • Applies knowledge of adult learning theory and best practices to develop and conduct instructor-led, on-the-job, and online (e-learning, webinar, etc.) learning.
• Process Improvements:
  • Identifies development needs, performance targets and benchmarks, and assessment methodologies and strives for continuous improvement of organizational and individual performance.
  • Analyzes metrics and other available data to determine organization development strategies, team interventions, and growth opportunities
  • Develops, implements, and maintains an ongoing evaluation strategy. Measures the effectiveness and efficiency of solutions and monitor their ongoing impact.
  • Analyzes and shares key learning.
  • Provides recommendations based on findings.
  • Incorporates appropriate policies and procedures into training material.
• Employee Engagement:
  • Maintains strong interpersonal relationships with all customers and stakeholders.
  • Provides direction and facilitates effective onboarding using existing programs including but not limited to NEW Orientation, New Manager Orientation, etc.
  • Partners with management to evaluate team dynamics to determine the appropriate organizational interventions needed to support organizational goals and improve business results.
  • Coordinates development opportunities for the management team, continuing employee development activities, and certification programs.
  • Supports internal employee engagement survey efforts and initiatives.

Minimum Qualifications:

Education:

• High School Diploma Required.
• Bachelor's Degree from an accredited 4-year university preferred.

Experience:

• 6+ years of experience of progressive training and development experience (A bachelor’s degree can substitute for 2 years of work experience.)
• Ability to work a flexible work schedule to include before/after normal work hours, weekends and holidays, as needed required.

Physical Requirements & Working Conditions:

• Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
• Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
• Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
• Must be able to read and understand bank-related documents.
• Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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