Job Description
Job Description Customer Service Associate Mailroom - Part Time Shipping/Receiving/Delivery Associate About the role: As a Customer Service Associate in a Mailroom, your primary responsibility is to support mail and shipping operations, performing a variety of office services tasks.
- Maintain the highest levels of customer care and professionalism while demonstrating a friendly and cooperative attitude
- Perform various mail/shipping/receiving activities: sort, delivery, pickup, etc.
- Operate office equipment including mailing, copy, and scanning equipment
- Lift heavy boxes, mail trays, file boxes, and paper when needed
- Lifting up to 50 lbs
- Ability to engage in repetitive motion activities like twisting, bending, and climbing
- Sort, track, and deliver mail, packages, and large boxes
- Perform copier toner and paper replacement
- Respond to copiers requiring attention, place and track service calls on equipment
- Ability to work at a computer for extended periods
- Demonstrate flexibility in satisfying customer demands
- Consistently adhere to safety and business procedure guidelines
- Take direction from supervisor
- Maintain all logs and reporting documentation
- Participate in cross-training and perform other duties as assigned
- Shipping & Receiving - ship and sign for packages
- Provide backfill for co-workers when needed
Minimum Requirements: - Minimum of 6 months customer service-related experience preferred but not required; will train successful candidate
- High school diploma or equivalent (GED) required
Qualifications: - Team-oriented contributor
- Excellent communication skills, both verbal and written
- Lifting up to 50 lbs
- Willingness and availability to work additional hours if assigned
- Ability to meet employer's attendance policy
- Must be able to sit, stand, and/or walk for long periods of time
This is a climate-controlled mailroom environment with occasional exposure to dust and toner. Office casual dress is required. Downtown Evanston, IL location, 2 blocks from public transportation.
"The pay range for this position starts at $15.00; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered." Exela Enterprise Solutions, Inc.
Job Tags
Casual work, Work at office,