Passenger Service Agent Job at Aviation Company, Jamaica, NY

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  • Aviation Company
  • Jamaica, NY

Job Description

Job Description

Job Description

• BILINGUAL PASSENGER SERVICE AGENTS (JFK Airport)
Starting Pay: $19/hr.

 

REQUIRED: In addition to English, proficiency in one of the following languages is required: Korean, Turkish, Italian, or Hebrew

 

Job Description:

  • Inspect and verify passenger documentation.
  • Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations.
  • Manage passenger baggage processing including handling and fee calculation if applicable.
  • Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance.
  • Direct passengers through Customs, Immigration, and Quarantine, as required.
  • Make public address announcements as required.
  • Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival.

 

Requirements:

  • High School diploma or GED equivalent.
  • Passionate about customer service.
  • Relevant work experience.
  • Excellent communication skills (written and verbal).
  • Must be proficient in English and one of the following languages: Korean, Turkish, Italian, or Hebrew.
  • Self-motivated and able to work independently.
  • Must be able to learn airline specific computer reservation & ticketing software.

Job Tags

Work experience placement,

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