I. General Summary: To plan, develop, implement quality systems to ensure plant parts meet or exceed customer expectations. Responsible for investigating, analyzing, containing, and correcting quality problems related to final customer products. This position may also perform audits and implement new strategies to improve the condition of plant quality. I I. Essential Job Functions: A. Facilitate and coordinate E C R ( Engineering Change Request) and E C I ( Engineering Change Information) activities for the Quality Department including: a. Collection of plant wide Design issues as defined by the Q C Specialists/ Assistant Managers - A M's/ Managers) allowing creation and entry of E C R submission into T B N A- I M S ( Toyota- Boshoku North American Issue Management System). b. Collection and breakdown of E C I information (print(s), specification change(s), part(s) affected, program(s) affected, implementation timing, etc...) from the T B A P M ( Program Management) and P C ( Production Control) Team. c. Communication of the E C I information to the applicable Q C Specialists/ A M's/ Managers. d. Coordination, tracking, and submission of P P A P ( Production Part Approval Process) and P C R ( Process Change Request) submissions to Suppliers and Customers for all E C I's and Launch activities per T B and customer quality standards, Supplier Quality Assurance Manual ( S Q A M), Quality Assurance Standards ( Q A S), etc... i. The Coordination portion of this activity will require this position to assist the Q C Customer and Supplier Specialists to investigate and finalize supporting documentation for these submissions. ii. Coordinate each phase of the quality control/assurance activities of new and existing projects to ensure product quality, schedules, and time frames meet customer requirements. iii. Collect information and research data related to quality standard requirements to comply with Customer requirements. iv. Review material lists of conformance to company standard practices in regard to parts and materials used. v. Analyze processes for improvements, failure modes, stability, and capability. vi. Coordinate process change requests and Engineering Change Instruction ( E C I) implementation related to quality assurance activities including preparing supporting documentation, change point tracking, communications, sample part reviews, and scheduling trial parts. B. Work with applicable Q C Specialists to perform F S R ( Feasibility Study Requests) analysis and forward results to T B A P M. C. Serve as liaison between plant and its Customers/ Suppliers providing quality related technical assistance in the investigation, containment, and resolution of quality problems. D. Conduct quality audits including I A T F16949 and Internal Process Audits, problem analysis, and providing design/redesign input. E. Support and assist with planning, development, and implementation of quality systems and activities to ensure parts meet or exceed plant and Customer expectations. F. Support service part quality issues and warranty claims as necessary. G. Assist in updating/developing quality management system (e.g., I A T F16949) based procedures, forms, and instructions. H. Complete miscellaneous reporting, administrative, and other quality related functions for the Quality Control department as require I I I. Minimum Qualifications/ Requirements: Education:
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