**I.****General Summary:** To plan, develop, implement quality systems to ensure plant parts meet or exceed customer expectations.Responsible for investigating, analyzing, containing, and correcting quality problems related to final customer products. This position may also perform audits and implement new strategies to improve the condition of plant quality. **II. Essential Job Functions:** A. Facilitate and coordinate ECR (Engineering Change Request) and ECI (Engineering Change Information) activities for the Quality Department including: a. Collection of plant wide Design issues as defined by the QC SpecialistsAssistant Managers - AMsManagers) allowing creation and entry of ECR submission into TB NA-IMS (Toyota-Boshoku North American Issue Management System). b. Collection and breakdown of ECI information (print(s), specification change(s), part(s) affected, program(s) affected, implementation timing, etc...) from the TBA PM (Program Management) and PC (Production Control) Team. c. Communication of the ECI information to the applicable QC SpecialistsAMsManagers. d. Coordination, tracking, and submission of PPAP (Production Part Approval Process) and PCR (Process Change Request) submissions to Suppliers and Customers for all ECIs and Launch activities per TB and customer quality standards, Supplier Quality Assurance Manual (SQAM), Quality Assurance Standards (QAS), etc... i. The Coordination portion of this activity will require this position to assist the QC Customer and Supplier Specialists to investigate and finalize supporting documentation for these submissions. ii. Coordinate each phase of the quality controlassurance activities of new and existing projects to ensure product quality, schedules, and time frames meet customer requirements. iii. Collect information and research data related to quality standard requirements to comply with Customer requirements. iv. Review material lists of conformance to company standard practices in regard to parts and materials used. v. Analyze processes for improvements, failure modes, stability, and capability. vi. Coordinate process change requests and Engineering Change Instruction (ECI) implementation related to quality assurance activities including preparing supporting documentation, change point tracking, communications, sample part reviews, and scheduling trial parts. B. Work with applicable QC Specialists to perform FSR (Feasibility Study Requests) analysis and forward results to TBA PM. C. Serve as liaison between plant and its CustomersSuppliers providing quality related technical assistance in the investigation, containment, and resolution of quality problems. D. Conduct quality audits including IATF16949 and Internal Process Audits, problem analysis, and providing designredesign input. E. Support and assist with planning, development, and implementation of quality systems and activities to ensure parts meet or exceed plant and Customer expectations. F. Support service part quality issues and warranty claims as necessary. G. Assist in updatingdeveloping quality management system (e.g., IATF16949) based procedures, forms, and instructions. H. Complete miscellaneous reporting, administrative, and other quality related functions for the Quality Control department as require **III.****Minimum QualificationsRequirements** : **Education:** • Bachelors degree in Business, Manufacturing, Engineering, or related field required; or an equivalent combination of education and experience. • Additional trade education and Quality certifications are preferred. **Experience:**
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