Job Description
Job Description
Job Description
Our Mission:
Cornerstone’s continuum of service helps to create communities where individuals and families are safe and children thrive. We advocate, educate and lead the way to social change .
Summary of Cornerstone Cornerstone is a $5.5 million organization that provides comprehensive services for individuals and families in the greater Twin Cities metropolitan area who are experiencing or have experienced domestic violence, sexual violence, human trafficking or general crime. Our offices are located in Bloomington, Brooklyn Center and Minneapolis. Learn more at
Diversity and Inclusion: We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites.
BIPOC and LGBTQ+ community are strongly encouraged to apply. Salary range: $37,440- $41,000
This is a union option position
Job Summary: The receptionist is an integral member of Cornerstones administrative support staff that maintains the smooth operation of services. The primary responsibility of the receptionist is to provide a positive and welcoming environment for individuals and families engaging in Cornerstone services. In addition, they will be managing appointments, and responding to multiple inquiries, either digitally, over the phone, or face-to-face from participants, volunteers, and the general public.
Experience/Qualifications: - High school diploma/GED and one year experience in a clerical/receptionist position.
- Strong office skills, including familiarity and experience with technology, such as internet search engines; Microsoft Office applications, copiers, and fax machines.
- Organizational skills and ability to both work independently and part of a team.
- Detail oriented
- Excellent verbal and written communication skills
- Positive, warm and friendly demeanor- able to greet guests with care, compassion and helpfulness
Must have good interpersonal skills and the ability to resolve or diffuse conflict
Essential Functions: - Welcomes on-site visitors warmly and announces visitors to appropriate personnel.
- Maintain security of professional environment by managing access given to visitors.
- Answers incoming and internal telephone calls, determines purpose of callers, and forwards calls to appropriate personnel.
- Receiving and recording payment(s) from program participants, as necessary.
- Assist in tracking information for Cornerstone’s rental properties by recording rent rolls, preparing files for lease signings, and drafting appropriate letters
- Assist in housing reporting (PORT, Hennepin County, etc.)
- Retrieves messages from voice mail and email and forward them to the appropriate personnel.
- Manage receptionist greeting – updating for Holidays, etc.
- Answers questions professionally and courteously about organization and provides callers with agency address, directions to facility and miscellaneous information.
- Answers incoming inquiries regarding services not offered by Cornerstone, referring callers to other resources, and recording referrals on a Referral Tracking System.
- When needed, takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
- Monitors and maintains IN/Out Sign In forms for staff and visitors.
Visit our career page at: Cornerstone Benefits: Health care, paid time off, 13 paid holidays which includes employee birthday, retirement savings with up to 4% match after 1-year, Free Virtual Mental health Coverage for all employees and their immediate family, Free Virtual Medical Care for employees and their immediate family with enrollment in anyone of our medical plans basic life insurance free to employees, long term disability free to employees, and paid parental leave after 1 year.
EEO Statement:
Cornerstone strives for a fully inclusive work environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, veteran, disability, age, marital or, familial, and/or with regard to public assistance or any other characteristic. We are an Equal Opportunity and Affirmative Action Employer.
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Holiday work, Immediate start,