The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction.
Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.
Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers' guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor.
Minimize waste of supplies and amenities within all areas of housekeeping.
May regularly assist with deep cleaning projects.
Report needed repairs or unsafe conditions to supervisor.
Handle all lost and found items according to established procedures.
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
Ensure compliance with federal, state and local laws regarding health and safety services.
Perform other duties as assigned.
Some previous housekeeping experience preferred.
Previous background from the extended stay industry preferred.
Ability to speak, read, and write fluent English is preferred; other languages beneficial.
Basic reading, writing and mathematical abilities are preferred.
Frequently standing up, bending, climbing, kneeling, and moving about the facility.
Carrying, lifting or pulling items weighing up to 75 pounds.
Will be required to regularly use commercial cleaning chemicals.
Will be required to work mornings, evening, weekends, and holidays.
Pay Range: $22.59 - $25.10 ; Pay rate outlined follows contract requirements. See below for more on Union Roles
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
...Aircraft Maintenance Technician The Aircraft Maintenance Technician is responsible for ensuring the airworthiness of Reyes Holdings, LLC aircraft by conducting inspections, maintenance, and repairs in compliance with Federal Air Regulations and aircraft manufacturers...
...Landscape Laborer Reports to: Landscape Foreman/Supervisor Supervises: not applicable Responsibilities Assists with loading and unloading landscape trucks, ensuring proper materials, supplies and equipment are available as instructed by supervisor Assists...
...Job Description Job Title: Customer Success Manager (SaaS) Location: Rogers, AR Please apply ONLY if -1) You have work experience in the CPG (Consumer Packaged Goods) industry. 2) If you are located in Northwest Arkansas. Position Overview: We...
...applicants for the following position: Elementary Dual Language (Spanish/English) Teacher at Schuyler Elementary School. We are... ...candidates must be fully bilingual in English and Spanish and able to speak, read and write fluently in both languages. You must have a...
Pinnacle Services is seeking a dedicated and compassionate Case Manager to join our innovative team. This role involves providing personalized case management services to individuals with disabilities or special needs, ensuring they receive the highest quality of care...