Job Description

Operate truck scales while handling customer service needs.

• Take picture of material, input numbers given by drivers/customers, capture gross and tare weights, choose the correct commodity of inbound and outbound loads and ensure compliant weight of outbound trucks.
• Ensure customer specifications are met when shipping outbound materials and ensure customer pricing is correct before finishing transaction.
• Maintain a high level of internal and external customer service
• Communicate effectively with transportation, customers, management and yard employees using 2 way radios and CB radios
  • Other duties as assigned. Report fraudulent activity, report all accidents and injuries timely, etc.

• Strong communication skills to successfully interact with employees, management, and customers.
• Strong writing skills to effectively complete paperwork.
• Strong computer skills (working knowledge of Microsoft Word and Excel).
• Ability to establish priorities and manage multiple tasks at once.
• Ability to complete assignments in a timely manner with attention to detail.
• Strong customer service skills.

Steel Dynamics Inc. is an equal opportunity employer.

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