Senior Operations Manager (San Francisco) Job at LSG Lufthansa Service Holding AG, San Francisco, CA

dWtGUlRpVEFSNlQ1a3FKc200Q2tCdkpxOGc9PQ==
  • LSG Lufthansa Service Holding AG
  • San Francisco, CA

Job Description

Press Tab to Move to Skip to Content Link

Job Title: Senior Operations Manager
Job Location: San Francisco, USA - 94128
Work Location Type: On-Site
Salary Range: $125,000.00 - 160,000.00

About us

LSG Sky Chefs is one of the worlds largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted Airline Caterer of the Year in North America for 2023, 2024, and 2025, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Position Summary

We are seeking a dynamic and experienced Senior Operations Manager to lead our daily shift operations, ensuring seamless coordination across departments, optimal on-time performance, and consistent client engagement. This key leadership role is critical to the success of our Customer Service Center (CSC), overseeing operational and production functions to achieve strategic objectives and deliver best-in-class service.

The ideal candidate will bring a background in airline catering, commercial catering, or a related high-volume, time-sensitive industry, and possess a commanding leadership presence, proven people management skills, and a strong focus on operational excellence.

This role is a pipeline position for Director-level succession and requires someone who can balance strategic oversight with hands-on leadership.

How You'll Make a Difference

Business Strategy, Policies and Tools

  • Execute the implementation of the CSC planning
  • Ensure compliance with the policies provided by CSC and Corporate

Managing Business

  • Provide data for the development of an annual business plan and budgeting for the CSC
  • Implement the short-term manufacturing (or operation) planning in coordination with other relevant interfaces. Ensure efficient and timely corrective actions in case of significant deviations
  • Oversee the CSC economic and operating performance. Ensure that the CSC is managed and controlled efficiently in line with the companys framework and market requirements.
  • Ensure optimal deployment of human, technical, and material resources in the CSC
  • Ensure the ordering of all materials needed at the CSC
  • Ensure that the CSC work methods are in line with the companys standards and customer contracts
  • Initiate Capex requests
  • Initiate and control continuous optimization of processes
  • Ensure compliance with safety, health, environmental, and quality guidelines provided by Corporate and local regulations and customer requirements
  • Ensure clear communication and close cooperation with all relevant internal and external interfaces

What We Look For in a Candidate

  • Bachelors degree or equivalent experience
  • In addition, five to seven years of experience in a related field are required (Airline Catering, Hospitality Operations, or similar fast-paced customer-driven environment)
  • Experience in managing multiple departments
  • Excellent communication skills both verbal and written
  • Polished presentation and interpersonal skills
  • Good knowledge of Microsoft Office and Windows-based computer applications
  • Experience working in unionized environments is a plus

In addition to the base salary, this position is eligible to participate in our annual incentive program, targeted at 15%.

Benefits: Start Day 1, no waiting period

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

#J-18808-Ljbffr

Job Tags

Temporary work, Work at office, Local area, Shift work,

Similar Jobs

CASADO MANAGEMENT GROUP INC

Mail Carrier Job at CASADO MANAGEMENT GROUP INC

 ...Description Job Description Key Responsibilities: Sort and prepare mail and packages for delivery Deliver mail along assigned routes using a vehicle or on foot Collect outgoing mail from residences and businesses Ensure mail is delivered in a timely, safe,... 

City of Blue Springs

Fieldhouse Manager - Parks & Recreation Job at City of Blue Springs

 ...services for members and patrons. Plans, directs, and supervises recreation programs at the facility, including special events, rentals and...  ...or leisure administration or related field. Certified Park and Recreation Professional (CPRP) status through state and/or... 

Athens Technical College

Program Chair- Conservation (Wildlife) Law Enforcement Job at Athens Technical College

 ...Full-time Job Announcement Position: Conservation (Wildlife) Law Enforcement Program Chair Location: Elbert Campus Department: Division of Life Sciences & Public Safety Reports to: Divisional Academic Dean Salary/Benefits: Salary is commensurate with... 

MedChi, The Maryland State Medical Society

Wisconsin Pediatric Anesthesiologist Position in a City on Lake Michigan's Western Shore JOB-3016905 (Milwaukee) Job at MedChi, The Maryland State Medical Society

 ...Milwaukee is a city on Lake Michigan's western shore. It is known for its breweries, many of which offer tours chronicling its role in the beer industry. There are water activities, family-friendly attractions, and nightlife. Your CompHealth recruiter is your coach who will... 

Salt Lake County Aging & Adult Services

Meals On Wheels Volunteer Job at Salt Lake County Aging & Adult Services

Meals on Wheels delivers just over 1,500 meals a day to isolated seniors in Salt Lake County. This life sustaining accomplishment could not be completed without the support of our most valuable players, volunteers like you. We offer two volunteer opportunities in your...