Job Description

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need  

Symbotic is seeking a System Reliability T est E ngineer responsible for troubleshooting, repairing, and validating Symbotic’s automated robotic systems. The automated robotic s system includes Inbound and Outbound Adapter cells, Vertical Lifts, conveyors, and autonomous bo t s . You will become the system expert of Symbot ic’s automation, including repair/replacement of all mechanical, electrical /electronic, and pneumatic sub-syste ms. Provi ding excellent service and support to Symbot ic’s Commissioning, Testing, and Operations t eam s .    

What we do  

The System Test Engineer is part of the Operations organization that leads preparation and readiness efforts, tasks, and testing to ensure the successful implementation of the SYM system at our new customer sites. The Customer Site Deployment organization partners cross - functionally and directly with our customers to drive and execute onsite structural and systems deployments, in preparation for final acceptance of the Symbotic system   

What you’ll do  

• Perform inspections on systems associated with Automated Storage and Retrieval System of automated robotic vehicles and Automated Adapters/ Lifts.  

• Support continuous operation by adjusting, calibrating, repairing, replacing, or modifying system components.  

• Experience and knowledge with troubleshooting b asic PLC (Programmable Logic Controller ) , running SQL queries , and e xecut ing test plans using Test Rail, Jira ira , SharePoint, or other collaboration methods  

• Effective communication of schedule impacting problems and suggested actions, including approximate time required for corrective and emergency maintenance to required team members.  

• Responsible for cleanup of equipment and removal of replaced parts from work areas after repairs are completed.  

• Responsible for minor utility work such as machining holes, brackets; cutting steel; aligning sensors; attaching Unistrut; etc.).  

• Responsible for troubleshooting, calibration, set up, and tool changes on Robotic arms.  

• Responsible for continuous cleaning and adhering to 5S policies.  

• Ensure that the safety commitments in compliance with OSHA, Symbotic , and our customers’ processes and procedures are met daily  

• Assist in training / onboarding of Team members as required .  

• Other duties assigned.  

What you’ll need  

• Associate degree or equivalent experience or certification in electronics, automotive, automation, manufacturing, or equivalent field preferred.  

• Minimum of 2 years’ experience in maintenance of mechanical systems and experience in electro-mechanical highly preferred.  

• Basic Excel knowledge and PowerPoint (Microsoft tools) to Importing datasets, basic chart production, running Pivot Tables, applying filters on data.  

• Basic networking skills, such as an understanding of an IP address, how to find a MAC address, ping addresses, SSH into machines, etc.  

• Advanced troubleshooting (reading of CAD drawings/maintenance manuals/user manuals/etc.) 

• Ability to work independently of supervisor following procedures and manuals.  

• Must be able to work in a dynamic environment and change course based on immediate business needs.  

Our Environment  

• Remote, field-based position  

• Travel is required up to 75% of the time . E mployee must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.  

• The employee is responsible to own a credit card and manage expenses personally to be reimbursed on a bi-weekly basis.  

• Our headquarters is in Wilmington, MA. The person taking this po sition will b e required to perform work at our customer installation locations for extended periods of time where equipment is installed and ready for c omm issioning .  ( Commissioning Team) 

• The employee is frequently require d to walk and reach with hands and arms  

• The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. to stand; climb or balance and stoop, kneel, crouch, or crawl  

• The employee must regularly lift and/or move up to 50 pounds  

• Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols .   

• Approximately 75% of time will be spent on a construction site with PPE required (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness)  

• There will be steep stairs to climb into the stru cture You may be required to routinely walk up and down stairs to navigate the automation structure.  

• You will regularly be near railings that are high off the gr ound  

• Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.  

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About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit  .

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. 

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. 

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