Job Description
Why Work For Us?
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At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Summary
Under general supervision, provides technical support to customers on the operational or maintenance aspects of system equipment. This individual is a designated contact for escalated end-user support and resolution for issues that may be of moderate to moderately intermediate complexity.
Essential Functions
Knowledge/Skills/Abilities
Education & Experience/Licenses & Certification
Eight years directly related experience or an equivalent combination of education and experience.
Interest in obtaining Agile Certification or experience in integrating Agile principles and practices.
Bachelor of Science degree in a technical discipline and from an accredited college or university (preferred)
Application support experience (preferred)
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