Job Description
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Victim Advocate
Classification Title: Victim Advocate (VA)
Department: Police Department
Pay Grade: 13
FLSA Status: Non-Exempt
General Statement of Job Under occasional supervision, acting as a liaison between victims of crime and community agencies such as; court officers, law enforcement, and resources that provide victim assistance. In addition, assist victims cope with trauma that the crime has brought about and navigate through the criminal justice system to help victims seek restitution.
Specific Duties and Responsibilities Essential Functions: Act as a liaison between the victim and the criminal prosecution process.
Provide management with Monthly, Quarterly and Yearly Reports on the statistics of each victim served and services provided.
Counsel victims and witnesses.
Maintain healthy working relationships with the Domestic Violence Taskforce and surrounding agencies to assist victims of crimes.
Transport victims to shelters, court hearings and nearby resource facilities.
Accompany victims to court proceedings.
Connect victims with other government agencies or nonprofit organizations that have the capacity to provide necessary services.
Update victim on the offender's location through the prosecution process.
Assists sworn officers with various duties as assigned. Responds to non-emergency calls for assistance.
Assists in preparing cases for court; provides court testimony as required.
Operates NCIC/FCIC computer to conduct criminal background and license plate checks and to enter/retrieve various other law enforcement information.
Assists with criminal investigation follow-ups as requested.
Performs various public service duties, including directing traffic at school crossings and during special events, providing police escort, assisting stranded motorists, providing crowd control at City events, etc.
Minimum Education and Training Requires a high school diploma or GED equivalent and one (1) year job experience or 150 hours as a volunteer or internship with law enforcement or a victim service agency. May be required to obtain NCIC/FCIC, CPR/Fist Responder, Community Service Officer, Parking Enforcement and/or other certifications as deemed appropriate by supervisors. Must complete the Office of the Attorney General Florida Crime Prevention Training Institute 40 hour Victim Services Practitioner Designation training with in three (3) months of starting position. Must complete Civil Rights Training within three (3) months of starting position. May be required to complete Address Confidentiality Program Certification (ACPC) through the Office of Attorney General. Must submit to, and pass, a fingerprint-based national criminal history record check and must be able to obtain, and recertify as required, the appropriate Criminal Justice Security Awareness Training. Must possess and maintain a valid State of Florida driver's license. Must possess or obtain the most current FEMA 100, 200, and 700 Incident Command System certifications within 6 months of appointment to the job.
Minimum Qualifications and Standards Required Skill Requirements Has knowledge of the methods, organization, planning, management and supervision of a city law enforcement agency as reflected in the needs and requirements of the City. Is able to work under stressful conditions, occasionally involving personal risk or risk to others. Has knowledge of the structure, functions and inter-relationships of state and local law enforcement agencies. Has knowledge of up-to-date methods of law enforcement procedures. Has knowledge of legal rights of accused persons and law enforcement. Has knowledge of criminal behavior and methods of operation. Has knowledge of civil process.
Is able to analyze problems that arise on the job and recommend solutions. Is able to assemble and analyze information and make written and oral reports concisely, clearly and effectively. Is able to comprehend, interpret and apply regulations, procedures and related information. Is able to communicate effectively with a wide variety of public and private groups and is persuasive in such communication.
Has sufficient knowledge of other City departments to communicate with their representatives as necessary in carrying out duties and responsibilities. Has the ability to deal courteously, yet firmly and effectively with the public in police situations. Has knowledge of the layout of local roads and of the locations and characteristics of the various neighborhoods.
Has the mathematical ability to handle required calculations accurately and quickly. Is able to react quickly and calmly in emergency situations. Is able to perform duties under adverse environmental conditions such as excessive heat, cold, odors, smoke, fumes / toxic agents, wetness, noise, humidity, explosives, disease, violence.
Physical Requirements Must be physically able to operate a variety of machines and equipment including automobile, office equipment, radio, telephone, etc. Must be able to exert up to thirty pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Physical demands are in excess of those for sedentary work; must be able to remain on feet for periods of time, stoop, kneel, crouch, lift, carry, push, pull, climb, balance, walk, run.
Responsibilities Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interaction with internal and external entities with whom the position interacts.
Performs described Essential Functions and related assignments efficiently and effectively in order to produce quantity of work which consistently meets established standards and expectations.
Assumes responsibility for completing assigned work. Completes assigned work within deadlines in accordance with directives, policy, standards and prescribed procedures. Maintains accountability for assigned responsibilities in the technical, human and conceptual areas.
Exercises analytical judgment in areas of responsibility. Identifies issues or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to issues or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice where appropriate and researches issues, situations and alternatives before exercising judgment.
Working Conditions Works in an office environment and outside in all types of weather
Other It is understood that every incidental duty connected with operations enumerated in the job description is not always specifically described and employees at the discretion of the City, may be required to preform duties not within their job descriptions.
Type : INTERNAL & EXTERNAL
Posting Start : 09/13/2024
Posting End : 12/31/9999
MINIMUM HOURLY RATE: $19.99
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Hourly pay, Full time, Internship, Local area, Immediate start,