Call Center Representative Job at Insight Global, High Point, NC

dVVkWFR5ekVRYWI1bHFocmxvbW9BdlpxK0E9PQ==
  • Insight Global
  • High Point, NC

Job Description

Job Description

Job Description

Position : Call Center Representative 

Location : Remote 

Duration : 3-month contract 

Pay rate: $16/hour (40 hours per week)

 

Must Have: 

  • 1-year Call center customer service experience (high volume environment) or hospitality/retail customer service experience
  • Computer-literate – able to manage multiple monitors & able to pick up new systems 
  • Positive attitude and ability to communicate effectively with all levels
  • Strong problem-solving skills and customer first mentality
  • Comfortable in a fast-paced/high volume environment
  • High School degree minimum required
  • Quiet work from home set up without distractions

 

Day-to-Day:

The Customer Support Representative is directly responsible for helping meet and exceed client expectations by supporting our clients and their employees with our best-in-class HR software and services. As a CSR you will answer incoming calls, make outbound calls, and answer chats from customers about their employer’s benefits plans, including Educate and advise callers on their benefits, the system, and all related processes, Process enrollment related transactions and take ownership of issues through resolution, Research customer requests and follow up with customers as needed and troubleshooting issues. In addition, you will document information into a client system to track customer interactions and solutions.

Job Tags

Contract work, Remote work,

Similar Jobs

Meals on Wheels of Hillsborough County

Meals on Wheels Volunteer Drivers Needed! Hillsborough Job at Meals on Wheels of Hillsborough County

Are you looking for a rewarding and fun volunteer opportunity? We provide nutritious meals and Community Dining throughout Hillsborough County, NH. We are seeking reliable and dedicated volunteer drivers to deliver meals to homebound and disabled adults in Hillsborough...

The Beach Company

Assistant Estate Manager Job at The Beach Company

 ...Job Description Job Description Description: The Assistant Estate Manager works with the Estate Manager to oversee the operations and maintenance of a large private property and multiple estates/homes, ensuring the property's efficiency, safety, and aesthetic appeal... 

AGCO

Joint Venture Transition Lead Controller Job at AGCO

 ...Westminster, CO : Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! AGCO is seeking a Joint Venture Controller to join... 

TowBoatU.S. Ft. Lauderdale

Deckhand - 96' Steel Workboat Job at TowBoatU.S. Ft. Lauderdale

 ...Health insurance ~ Opportunity for advancement ~ Paid time off Applicants must be able to perform duties on a 96 steel work boat in various conditions and locations. You must possess or be in the process of obtaining STCW certification, possess TWIC card, Port... 

Ambridge Area School District

High School Spanish Teacher Job at Ambridge Area School District

 ...student data particularly test scores.Technology Skills - Be able to utilize programs such as Microsoft Office and the District grading/attendance packages. Be able to access, generate and analyze student through the Student Info System (SIS) data. Utilize email, the...