CSR/Dispatcher Job at PatchitUP of King Prussia, PA, North Wales, PA

dVVKUVFDUEJRS1A0bHFsb200Q3BBUEpoK1E9PQ==
  • PatchitUP of King Prussia, PA
  • North Wales, PA

Job Description

Welcome to PatchitUP!

*PLEASE DO NOT APPLY IF YOU ARE NOT LOCAL TO THE AREA. NO REMOTE EMPLOYEE WILL BE CONSIDERED AT THIS TIME.

At PatchitUP Drywall, we pride ourselves on our positive culture, dedication to being the BEST, and desire for expansion. We're looking for a motivated and dynamic individual to join our team as a B.E.S.T. Representative, commonly referred to as a CSR and Dispatcher.
Responsibilities
  • Use ServiceTitan software to manage schedules and dispatch technicians.
  • Communicate effectively with customers, technicians, and management.
  • Handle customer calls for scheduling, rescheduling, and job coordination.
  • Manage time-keeping for technicians, technicians jobs, and maintain an above-average booking rate.
  • Follow up on unsold estimates and completed work, soliciting reviews for technician performance.
  • Monitor lead quality. Request lead credits when necessary.
  • Ensure rapid response to leads within 5 minutes.
  • Work hours: 7:30 am to 4:00 pm (occasionally until 5:00 pm), Monday to Friday, with some Saturdays as needed.
  • Initially in-office.
Requirements
  • Preferred experience with ServiceTitan software.
  • Excellent phone and communication skills.
  • Strong multi-tasking abilities.
  • Experience in scheduling and dispatching for a home service company is preferred.
  • Fluent in English; Spanish is a plus.
  • Self-starter, motivated, and a doer.
Why PatchitUP Drywall?

Join a team that values your contribution, offers opportunities for growth, and fosters a collaborative work environment. If you're looking to be part of a dynamic and expanding company, apply now. PatchitUP of King Prussia, PA

Job Tags

Local area, Saturday, Monday to Friday,

Similar Jobs

Advanced Technology Services

Recruiter (Hiring Immediately) Job at Advanced Technology Services

 ...hacemos que las fbricas funcionen mejor. Principal Duties/Responsibilities: Actively leads and supports all activities in the recruitment life cycle to include; candidate management, sourcing and planning through the use of social media and other sources, screening,... 

Solid Property Solutions LLC

Carpenter/ Sub Contractor Job at Solid Property Solutions LLC

 ...additional trade skills, know how to work well with others, and care about...  ..., billing, scheduling, customer service so you can just concentrate on the project and go home and enjoy your family! Solid...  .... Communication Following up, answering the phone, and setting clear... 

Move Up ABA

Registered Behavior Technician(RBT) (Cockeysville) Job at Move Up ABA

 ...delivering client-centered in-home and community-based Applied Behavior Analysis (ABA) therapy across Maryland. Our mission is...  ...and certifications Day in the life as an Registered Behavior Technician (RBT ) : Under the supervision of a Board Certified Behavior... 

Ethos Veterinary Health

Overnight Critical Care LVT/ Experienced Veterinary Assistant, GCVS Job at Ethos Veterinary Health

Join Ethos Veterinary Health, a leader in advanced veterinary care, providing science-driven, cutting-edge medical options to pets in need...  ...Veterinary Technician (LVT) or an Experienced Veterinary Assistant to join our team at Gulf Coast Veterinary Specialists (GCVS).... 

Dm Estate Staffing

Rotational Nanny Job at Dm Estate Staffing

 ...out candidates or candidates who live several hours away. Overview A family in San Francisco is seeking an experienced ROTA Nanny to care for two young children. The role requires flexibility, professionalism, and the ability to work well within a staffed...