Job Description

Overview

Join to apply for the Principal Sales Engineer, Enterprise role at Axon .

Join Axon and be a Force for Good. At Axon, were on a mission to Protect Life. Were explorers, pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Principal Sales Engineer - Enterprise

Your Impact

Axon is the developer and manufacturer of conducted electrical weapons, body worn cameras, and digital evidence management solutions. By successfully applying technical solutions to age-old problems in digital video capture, Axon has redefined public and private sector technology around the globe. We are a team of passionate professionals who aim to disrupt our industry and protect life with our products. We are seeking a high-energy, results-driven pre-sales engineer who thrives on pitching technology to leadership as well as support staff and end-users. This individual will play an instrumental role in accelerating our sales initiatives and must be a self-starter who excels in a fast-paced, evangelistic startup environment focused on enterprise accounts.

What Youll Do

Location: Remote, US with 50% travel

Reports to: Senior Director, Sales Engineering

• Achieve mastery of all Axon technologies / products
• Use exceptional written and oral communication skills to lead business and technical presentations effectively
• Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders
• Set and manage expectations with customers and team members
• Provide 1st-level technical support throughout the pre-sales cycle for opportunities
• Develop relationships with key partners for growth within their customer base
• Provide professional responses to customer RFPs / RFIs
• Effectively position the technology against competitive offerings
• Represent the products, company values, and brand to customers and at field events (industry conferences, user conferences, tech summits, etc.)
• Improve or develop technical documentation to ease understanding and customer or channel usage of our products and services
• Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams
• Develop Statements of Work (SOW) for Professional Services necessary for binding quotes
• Perform other duties and projects as assigned

What You Bring

• Willingness to travel up to 50%
• Educational background: Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience.
• Professional background: 5-7 years customer facing technical pre-sales or consulting experience
• Experience selling SaaS-based solutions
• Intermediate knowledge of routing and switching methodologies, telecommunications, and IoT technologies (TCP/IP, DNS, DHCP, VLANs, firewalls, VPN gateways, wireless, proxies, etc.)
• Strong understanding of CCTV systems, video management systems, and access control technologies (e.g., Genetec, Milestone, Avigilon, Ocularis)
• Experience with large-scale infrastructure-as-a-service platforms (e.g., Amazon AWS, Microsoft Azure)
• Ability to work independently with substantial latitude for action while collaborating with teams to achieve outcomes
• Strong presentation skills, technical acumen, and ability to simplify complex concepts; ability to work cross-functionally
• Experience developing SOWs or similar documents
• Intellectual curiosity, humility, accountability and a positive approach
• Network and Telecom certifications such as CCNA, CCNP, CompTIA Network+ or similar

Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness programs
• Emotional & mental wellness support
• Learning & development programs
• Snacks in offices where available

Notes

The above job description is not exhaustive of all duties, responsibilities, skills, or working conditions. Some roles may require legal eligibility to work in a firearms environment. Axon is an equal opportunity employer that promotes justice, advances equity, and fosters inclusion. If you require accommodation during the application or recruiting process, please email recruitingops@axon.com. This email is for accommodation requests only.

Axons mission is to Protect Life and is committed to the well-being and safety of its employees and its impact on the environment. All Axon employees must adhere to environmental, health, and safety regulations, policies, and procedures. We encourage reporting of safety concerns and potential environmental impacts.

Were an equal opportunity employer and value diversity. We encourage all qualified individuals to apply, including women and people of color. If you have a disability or special need that requires assistance, please contact us.

Seniority level: Director | Employment type: Full-time | Job function: Software Development

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