Live Chat Specialist WFH Job at TechOne Global, New York, NY

dmtWV1FDM0hUYWY0bDY5bGxvbXBBUE5sK0E9PQ==
  • TechOne Global
  • New York, NY

Job Description

Techone Global is seeking a talented Live Chat Specialist to join our remote team. As a Live Chat Specialist, you will be responsible for providing exceptional customer service and support through live chat interactions. This role requires strong communication skills, problem-solving abilities, and a passion for helping customers.

Responsibilities:

  • Engage with customers through live chat to provide support and assistance
  • Resolve customer inquiries and issues in a timely and professional manner
  • Collaborate with internal teams to escalate and resolve complex customer issues
  • Maintain accurate records of customer interactions and transactions
  • Identify and report trends in customer issues to improve overall customer experience

Qualifications:

  • Previous experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in typing and using live chat software

 

Experience:

  • 1+ years of experience in customer service or a related field
  • Experience with live chat software is a plus

Job Tags

Full time, Remote job,

Similar Jobs

Vista College Prep

Teaching Assistant (Current Opening) Job at Vista College Prep

 ...transparency to create a unique educational experience. We cultivate an environment where children love to learn together, teachers love teaching, and leaders love leading. As a team at Vista, we are deeply committed to diversity, equity, and inclusiveness. We are... 

Rocky Mountain Prep

High School Special Education Teacher- RISE Campus Job at Rocky Mountain Prep

 ...Update For the 2024/2025 school year, Rocky Mountain Prep has raised its compensation to a range of $62,000 to $96,800 for Special Education Teachers. About Rocky Mountain PrepWe are Rocky Mountain Prep, a movement comprised of incredible educators, families, schola..... 

Hasbro

Animation Technical Director Job at Hasbro

 ...actively contributing to the conception of a new game project, please read below. Job Description Invoke is looking for an Technical Animation Director to collaborate with designers, artists, and programmers and be the glue between vision and implementation. What Youll Do... 

Capital One

Senior Manager Data Scientist Job at Capital One

 ...America, McLean, Virginia Senior Manager Data Scientist Data is at the center of everything...  ...Scientist at Capital One, youll be part of a team thats leading the next wave of...  ...that help everyday people save money, time and agony in their financial lives.... 

FLASH Technology Group

Cleared Cable Technicians Job at FLASH Technology Group

 ...Cleared Cable Technicians provide the provisioning, installation, design, termination, testing, documentation, operations, and maintenance...  ...media selection and implications for implementation on the network # Make recommendations based on applicable codes, standards, and...