Live Chat Specialist WFH Job at TechOne Global, New York, NY

dmtWV1FDM0hUYWY0bDY5bGxvbXBBUE5sK0E9PQ==
  • TechOne Global
  • New York, NY

Job Description

Techone Global is seeking a talented Live Chat Specialist to join our remote team. As a Live Chat Specialist, you will be responsible for providing exceptional customer service and support through live chat interactions. This role requires strong communication skills, problem-solving abilities, and a passion for helping customers.

Responsibilities:

  • Engage with customers through live chat to provide support and assistance
  • Resolve customer inquiries and issues in a timely and professional manner
  • Collaborate with internal teams to escalate and resolve complex customer issues
  • Maintain accurate records of customer interactions and transactions
  • Identify and report trends in customer issues to improve overall customer experience

Qualifications:

  • Previous experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in typing and using live chat software

 

Experience:

  • 1+ years of experience in customer service or a related field
  • Experience with live chat software is a plus

Job Tags

Full time, Remote job,

Similar Jobs

KellyMitchell Group

Radio Frequency Engineer Job at KellyMitchell Group

Job Summary: Our client is seeking a Network Engineer to join their team! This position is located in Denver, Colorado. Duties: Actively and consistently support all efforts to simplify and enhance the customer experience Participates in evaluation planning...

Allied Universal®

Security Officer - Emergency Department Job at Allied Universal®

 ...Job Description Allied Universal, North Americas leading security and facility services company, provides rewarding careers that...  ...more for most full-time positions! Security Hospital Lead Officer / $17.00 per hour 1+ Year of Security Experience is Required... 

City of Charlottesville Virginia

Family Services Specialist - Child Protective Services Job at City of Charlottesville Virginia

 ...positive impact in the community and in the lives of children and families in Charlottesville? The Charlottesville Department of Social Services is seeking qualified candidates to join our team who are highly motivated Specialist, Service, Family, Social Services, Operations... 

Rent Recovery Solutions LLC

Debt Collector / Collections Specialist Job at Rent Recovery Solutions LLC

 ...Atlanta, GA, is seeking to hire a full-time Debt Collector / Collections Specialist to help our clients by collecting debts from their...  ...inventory of consumer apartment lease debts. Using imaged data on these accounts helps you get to know the former resident and... 

Nimble

Web Designer, Job at Nimble

As a Quality Assurance Engineer, you will work with a number of teams at Dropbox to maintain a high level of quality in the product. You will be joining a small team at a critical time to define the role and presence of Quality Assurance at Dropbox. Some projects that Quality...