Job Description
Salary: $55,000.00 Annually
Location : Council Bluffs, IA
Job Type: Regular, Full-Time
Division: Student Services
Department: Student Support & Outreach
Opening Date: 11/14/2025
Closing Date: 12/16/2025 11:59 PM Central
Description Provides brief crisis assessment, brief interventions, case management, and solution- based counseling for a diverse population of students with the goal of maximizing success in the college setting. Assist students in utilizing resources provided, support students in navigating referrals, and assist students in following through on recommendations provided. Collaborates with college staff and external agencies for the benefit of students in need of mental health services.
Job Duties - Provide brief, short-term counseling and assessment for students individually, in groups, and through screenings, to help students cope with stressors that are affecting their academic, career or personal goals.
- Interact and provide educational services to a diverse student population and college, demonstrating cross-cultural counseling competency.
- Support students' adjustment to college, career related topics and other developmental issues.
- Ensure that crisis intervention services are available to students on an emergency basis, including safety planning with student, as needed.
- Work with the Student Life Team to assess and respond to student welfare and related college safety concerns and issues.
- Consult with faculty, staff, and administrators regarding student mental health issues.
- Initiate and maintain confidential, complete mental health records for clientele as appropriate and submit reports and recommendations as requested.
- Plan and implement student health programs to respond to identified needs, and monitor existing programs for effectiveness, applicability and through ongoing quality improvement and program review. Make presentations to students and faculty related to mental health issues.
- Serve as a resource and primary liaison for the college community on issues of mental health promotion and advocacy, which may include classroom presentations, curriculum and resource material development, committee membership, or staff and faculty presentations.
- Make appropriate referrals for students both on and off-campus, based on student needs.
- Provide wrap around services, including psychotherapy and case management, to ensure students are receiving support and assistance needed.
- Ability to maintain a high caseload.
- Ability to submit timely and accurate documentation and tracking.
- Assist students in navigating referrals and resources provided.
- Demonstrate a commitment to professional development by participating in ongoing staff training, meetings, supervision meetings.
- Assist with necessary data collection and reports.
- Demonstrates IWCC's core mission, vision and values.
Qualifications - Ability to provide short-term counseling and intervention to a diverse student population.
- Ability to assess and make appropriate referrals.
- Ability to develop and implement programming and resources based on relevant issues facing college students.
- Knowledge of local community resources and human service agencies for referral purposes.
- Ability to maintain sensitive information and confidentiality with integrity and ethical behavior.
- Ability to empathize with the community college students.
- Ability to relate to the full range of students' aspirations, abilities, and educational backgrounds; demonstrated sensitivity to and an understanding of the diverse academic, socio-economic, cultural, disability, and ethnic backgrounds of community college students.
- Ability to provide counseling within the framework of the college educational setting.
- Ability to work with a variety of staff members, as well as faculty, in one-on-one situations, as well as in a team environment.
- Work effectively and independently on projects.
- Effectively communicate, both verbally and in writing.
- Knowledge of applicable laws, standards and ethics of professional conduct related to independent practice of psychology, counseling, and related topics in healthcare.
- Knowledge of the principles, objectives, philosophies of counseling and student support services in relation to the total college experience.
- Ability to pass a background check, have a valid U.S. driver's license and good driving record.
- Training Requirements:
- Experience working with adolescents required; experience providing outreach, case management, short-term counseling, and crisis counseling for students on a college campus strongly preferred.
- Experience or training in substance abuse issues preferred.
- Certificates, Licenses, Registrations:
- Master's degree in social work, Psychology, Mental Health Counseling, or related behavioral health field is required. Current clinical license required (PLMHP, LIMHP, LMHP, LISW, TLMHC or LMHC). Iowa licensure preferred.
Physical Demands - The employee frequently is required to sit for extended periods of time and use hands to operate computer keyboard, telephone and basic office equipment
- Ability to lift up to 10lbs
- While performing the duties of this job, the employee is regularly required to talk and hear
- Ability to drive company owned or personal vehicle
Comprehensive benefits package, including employer paid time off, of
up to 19 paid holidays, additional 88 hours of paid time off in the summer, vacation & sick time; employer paid medical, dental, life; HSA with a match,
IPERS pension plan with over 9% employer match , reduced summer schedule, free access to our new wellness facility, employee concierge services, and many other voluntary benefits to choose from. Click to learn more!
Job Tags
Full time, Temporary work, Summer work, Summer holiday, Work at office, Local area,