Operations Associate Representative (35803880) Job at The Cigna Group, Nashville, TN

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  • The Cigna Group
  • Nashville, TN

Job Description

This is a temporary contract opportunity with The Cigna Group through Magnit, an enterprise third-party vendor for contingent work.

Responsibilities:

  • Delivers specific delegated Data Entry tasks assigned by a supervisor.
  • · Completes day-to-day Data Entry tasks without immediate supervision, but has ready access to advice from more experienced team members.
  • · Researches incoming checks (primarily sent in by Providers, Finance and Network Operations).
  • · Responsible for documenting incoming check within our claims system as well as our DPL tracking module.
  • · Maintain accurate records and files Responsible for scanning all checks and all supporting documentation into AppX viewing system, and then routing them to the appropriate Finance team to be deposited.
  • · Support the outgoing check process (refund checks to providers) by researching and preparing supporting documentation to be sent with provider refund checks.
  • · Interface with providers (responsible for making outbound calls to providers when additional information is needed to link a refund payment received to a provider/member claim.

Requirements:

  • · Advanced PC Skills
  • · Excellent customer centric and analytical skills.
  • · Proficient with Microsoft office
  • · Attention to detail
  • · Ability to navigate multiple system
  • · Demonstrated proficiency using PC software and high level capacity to multitask independently
  • · Excellent written and oral communication skills
  • · Ability to perform in a high volume, fast paced claims environment
  • · HS diploma or equivalent preferred

Location: 8 hour days, flexible start times (day ends at 5) 100% ONSITE

Hourly Pay Rate Range (dependent on location, experience, expectation)
The pay range that Magnit reasonably expects to pay for this position is: $14.00-$17.50/hr
Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)

Job Tags

Contract work, Temporary work, Immediate start, Flexible hours,

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