Optician Job at Clarkson Eyecare, Northfield, OH

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  • Clarkson Eyecare
  • Northfield, OH

Job Description

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit .

Job Title: Optician
Company:  Clarkson Eyecare
Location: Northfield, OH

Optical Experience Required 

Perks: 

Full Benefits Package - Medical, Vision, Dental and Life Insurance 

401k + Employer Matching 

Paid Time Off and Paid Holidays 

Competitive Base Pay + Bonus 

Optical Education Reimbursement 

Paid Maternity Leave 

Hours: 

Full Time 

Our offices are open Monday-Friday 8am-7pm, Saturday 8am-1pm

You will not work all of these hours, but you must have open availability to work any shift within these hours. 

You may have to work a little earlier/later as needed 

Requirements: 

High School Diploma or GED Equivalent 

Favorable result on Background Check 

Basic computer skills 

Strong customer service skills 

Excitement to learn and grow  

Essential Functions: 

Promote frames and lenses recommended by the doctor to meet patient needs 

Adjust and repair glasses 

Facilitate patient flow 

Verify medical and vision insurances 

Effectively communicate with patients, doctors, and managers 

Answer inquiries through phone, email, and in person requests 

FORMAL JOB DESCRIPTION 

SECTION 1: Job Summary 

An Optical Technician will achieve a world class Total Patient Experience that both maximizes retail sales while also supporting the patients’ medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists.  They connect the patient needs to the goods and services offered. 

SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)   

Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support 

Determine patient wants and needs and selling to exceed their expectations 

Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions 

Able to operate the auto-lensometer and manual lensometer 

Educate and recommend specific lenses, lens coatings and frames to suit patient needs 

Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt 

Dispense patient orders and repair and adjust patient frames 

Dispense all glasses and/or contact lens orders using current process 

Acknowledge patients in a friendly, approachable way that invites them into the office 

Maintain frame standards with cleaning, organization, full and well-presented areas 

Follow all protocols to keep Frame inventory accurate 

Desire to gain industry knowledge and training 

Demonstrates initiative in accomplishing practice goals 

Consistently creating a positive work environment by being team-oriented and patient-focused 

Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule 

Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service. 

Performs other duties that may be necessary or in the best interest of the organization. 

SECTION 3: Patient Population Served

Team members will work with patients of all ages, races, and genders. 

SECTION 4: Education, Licensure & Certification Requirements

High school diploma or GED required. 

Associates or Bachelor’s degree in Business Administration or Healthcare Management preferred. 

ABO and NCLE certifications preferred, but not required. 

SECTION 5: Experience Requirements

Previous medical office experience preferred; previous ophthalmic experience strongly preferred. 

Associates Degree preferred 

Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience 

Favorable result on background check as required by state 

Must be able to provide proof of identity and right to work in the United States 

SECTION 6: Knowledge, Skills and Abilities Requirements 

Professional in appearance and actions 

Logical and Critical thinking skills 

Customer-focused with excellent written, listening and verbal communication skills 

Enjoys learning new technologies and systems 

Detail oriented, professional attitude, reliable 

Favorable result on Background check 

Exhibits a positive attitude and is flexible in accepting work assignments and priorities 

Meets attendance and tardiness expectations 

Management and organizational skills to support the leadership of this function 

Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations 

Interpersonal skills to support customer service, functional, and team mate support need

Able to communicate effectively in English, both verbally and in writing 

Ability for basic to intermediate problem solving, including mathematics 

Basic to intermediate computer skills

Proficiency with Microsoft Excel, Word, and Outlook 

Travel to other site locations may be necessary. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards 

Specialty knowledge of systems relating to job function 

Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines 

SECTION 7: Supervisory Responsibilities 

This position has no supervisory responsibilities. 

SECTION 8: Physical Demands

Indicate the amount of time spent for each activity required as it relates to the essential functions. 

Physical Requirements           % of Time        LBS 

Bending                                      25   
Carrying                                      25                    ≤ 25 
Climbing                                     5        
Driving                                       10      
Grasping                                   100     
Hearing                                     100     
Lifting                                        10                    ≤ 25 
Pulling                                       10                    ≤ 25 
Pushing                                     10                    ≤ 25 
Reaching                                   50      
Sitting                                        50      
Standing                                    50 
Vision – close/distance             100 
Vision – color vision                  100 
Vision – depth perception          100 
Vision – peripheral vision          100 
Vision – ability to adjust focus   100 
Stooping                                    25 
Walking                                     75 
Writing/Typing                           100 
Speaking                                  100 
Fine Motor Skills                      100 
Use of Hands                           100 
Other (please describe)             

Location: Work takes place in a normal office/clinical environment. Travel to other locations may be necessary to fulfill essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards. 

Exposure:   Works in normal office environment during normal business hours. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies.  

Equipment: Regularly uses telephone, computer, fax, printer and copier.  May use Optometric equipment/devices per sub-specialty requirement such as lensometer; keratometer/autorefractor; phoropter; visual acuity measuring; retinal camera; corneal topography unit; or retinoscope. Other equipment may be used as needed. Must be able to work with precise tools and equipment; must have dexterity to use these items correctly and safely. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment. 

If you need assistance with this application, please contact (phone number removed). Please do not contact the office directly – only resumes submitted through this website will be considered. 

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. #ECP

Job Tags

Holiday work, Full time, Flexible hours, Shift work, Saturday, Monday to Friday,

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