Remote Live Chat Agent Job at EVARA Group, Orlando, FL

dmtsVlNTM0hSNkgva2F0a2tZR3RBL1pq
  • EVARA Group
  • Orlando, FL

Job Description

  We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.

Responsibilities

  • Handle customer inquiries promptly via live chat.
  • Provide accurate, valid, and comprehensive information by using the right methods/tools.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

  • Proven customer support experience or experience as a client service representative is a plus.
  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • High school degree.
This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for customer service and enjoy helping others, we'd love to hear from you.

Job Tags

Full time, Remote job,

Similar Jobs

Maxion Research

Remote Research Participant - Make Your Own Schedule (Hiring Immediately) Job at Maxion Research

 ...gig is perfect for those looking for temporary, remote, part-time work. The hours are flexible and no previous experience is needed....  ...online or in-person. No commute needed if you choose to work from home. No minimum hours. You can do this part-time or full-time... 

Goodwin Recruiting

Assistant Manager Luxury Retail Job at Goodwin Recruiting

 ...the Indianapolis community, IN, is seeking to make additions to the team. We are seeking the best, most passionate, and ambitious Retail Assistant Manager to join our local family-owned jewelry store. Retail Assistant Manager Qualifications: Ability to live... 

Patrice & Associates | Grow Forward Solutions

General Manager - Fast Food Job at Patrice & Associates | Grow Forward Solutions

 ...Job Description Job Description Restaurant General Manager $55,000- $60,000 plus bonus Medical, Dental, and Vision 401K with a match...  ...outstanding customer service, and ensuring high standards of food safety and quality. Restaurant General Manager responsibilities... 

A Head for Profits

Beer Technician Job at A Head for Profits

 ...Job Description Job Description CAREER in BEER? WE WANT TO SPEAK TO YOU!- Nights and weekends off? Check!- Learning from the...  ...TRUST us for the Perfect Pint." Our mission is to provide great-tasting draft beer to the consumer, the way the brewmaster intended and... 

LifeStance Health

Psychologist- Top Market Pay - Tacoma, WA Job at LifeStance Health

 ...to make lives better. Our mission is to help people lead healthier, more fulfilling lives...  ...health. Thank you for taking the time to explore a career with us. As the fastest...  ...package ~401K with 4% match ~ Part-time and full-time options ~ CEUs ~ Paid parental...