Remote Live Chat Agent Job at EVARA Group, Orlando, FL

dmtsVlNTM0hSNkgva2F0a2tZR3RBL1pq
  • EVARA Group
  • Orlando, FL

Job Description

  We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.

Responsibilities

  • Handle customer inquiries promptly via live chat.
  • Provide accurate, valid, and comprehensive information by using the right methods/tools.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

  • Proven customer support experience or experience as a client service representative is a plus.
  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • High school degree.
This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for customer service and enjoy helping others, we'd love to hear from you.

Job Tags

Full time, Remote job,

Similar Jobs

Marli New York

Digital Graphic Designer Job at Marli New York

 ...Job Title: Digital Graphic Designer Department: Creative Salary: $80K - $100K/yearly (based on experience) Reporting to: Art Director POSITION INFORMATION MARLI New York is seeking a highly organized Digital Graphic Designer to join our team supporting our... 

CLARK ENERGIES

Regional Solar Sales Manager Job at CLARK ENERGIES

 ...digital, in-office and in-field training providedNo income cap on compensation or individual salesWe have top brands and pricing for consultant to help homeowners transition to solarRequirements: STUDENT MENTALITY / COACHABILITY / MUST HAVE A HUNGER TO LEARNMUST BE A... 

Nuvance Health

Gastroenterology Physician Assistant/ Nurse Practitioner Job at Nuvance Health

 ...Gastroenterology Physician Assistant/ Nurse Practitioner at Nuvance Health summary: The Gastroenterology Physician Assistant or Nurse Practitioner provides specialized care for patients with digestive health issues including irritable bowel disease, working both in... 

Association of Professional Builders

Junior Sales Representative (Appointment Setter) - Full-Time Work From Home Job at Association of Professional Builders

 ...-class coaching programs that help custom-home builders run highly profitable businesses....  ...Leads (MQLs) supplied - no trawling through Google for opportunities. Clear career path...  ...daily coaching so you keep getting better. Work from home with an upbeat, supportive... 

With A Little Help

In Home Caregivers Job at With A Little Help

Job Title: Caregiver Location: Seattle, WA Department: Caregiver Classification: Variable Hour, Hourly, Non-exempt Shift...  ...assistance and support to seniors in their own private homes, helping them to thrive and maintain their independence. If you...