Remote Live Chat Agent Job at EVARA Group, Orlando, FL

dmtsVlNTM0hSNkgva2F0a2tZR3RBL1pq
  • EVARA Group
  • Orlando, FL

Job Description

  We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.

Responsibilities

  • Handle customer inquiries promptly via live chat.
  • Provide accurate, valid, and comprehensive information by using the right methods/tools.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

  • Proven customer support experience or experience as a client service representative is a plus.
  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • High school degree.
This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for customer service and enjoy helping others, we'd love to hear from you.

Job Tags

Full time, Remote job,

Similar Jobs

Year Up United

Entry Level Sales Support Role (Apply in minutes) Job at Year Up United

 ...throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelors degree What will you gain? Professional business and communication skills, interviewing and networkingskills, resume building, ongoing... 

Hall Industries, Inc.

Automotive/Diesel/Heavy Equipment Mechanics - Philadelphia Int’l Airport Job at Hall Industries, Inc.

Automotive/Diesel/Heavy Equipment Mechanics - Philadelphia Intl Airport At Hall Technical Services (PHL), Philadelphia, PA, we are...  ...Mechanics. The position is located at the Philadelphia International Airport, supports, and provides an airline with their GSE and... 

P&J Services

DECK HAND NEEDED POSITION AVAILABLE NOW Job at P&J Services

 ...HAND MUST HAVE A DL OR ID & TWIC. ENGINE ROOM EXPERIENCE IS A PLUS AND BOAT EXPERIENCE IS PREFERRED BUT WILL CONSIDER ENTRY LEVEL, OFFSHORE WORK OR BOAT EXPERIENCE IS A PLUS. CREW BOAT, PUSH BOAT, TOW BOAT OR UTILITY BOAT EXPERIENCE. IF YOU ARE INTERESTED AND MEET THESE... 

HD Carpentry Corporation

Spray Painter Job at HD Carpentry Corporation

 ...Job Description Job Description Job Opening: Full-Time Painter for HD Cabinetry & Design Custom Cabinet Manufacturer We are a premier...  ...to join our team immediately! If you have experience with spray booths, various paint types, and finishes, wed love to hear from... 

Restaurant Industry

Bartender/Barback Job at Restaurant Industry

Job Description Job Description Our restaurant is looking for bartenders with experience in restaurant setting . Spanish speaking is a plus. In this role, you will be responsible for: Responsibilities Preparing and serving high-quality alcoholic and non-alcoholic...